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Links in E-Mails Quit Working - Help

WalnutCreek Zone 7b/8a

13 years ago

The strangest thing has happened with my HP Windows 7 computer. As of yesterday, a link in all e-mails when clicked on gave me the following message: This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.

I am the administrator and cannot figure out how to correct this problem. Anyone have any suggestions as to how I can remedy this situation?

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Comments (6)

PKponder TX Z7B
13 years ago
Which email client?
WalnutCreek Zone 7b/8a
Original Author
13 years ago
PK, hope I understand your question. My e-mail comes into my Outlook via Charter.net.
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Mike I am not sure setting up rules does much except offer peace of mind in the sort term. Spam is very invasive and the simplest way to control it is to safeguard your email address and delete all spam without opening any of it. Never show your email address where it can be seen by all and sundry, never open or reply to Spam, not even to be removed from the list because that simply tells them they have found a valid address to bug. If you are curious about a sender you can go in the back door as see what is written and who sent it. To see this right click on the email header in your inbox click Properties click Details click Message source. Now take this to full screen and look carefully, you will see the sender, the content message if there is one and rows and rows if seemingly gibberish. This gibberish is actually a picture usually. Be sure to do this is you get a returned email, it may not be returned but another spam ploy. I have provided a link below that might answer a few questions, it is Canadian but I suspect our issues are no different to yours. Here is a link that might be useful: Stopping Spam tips
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I'm having trouble making profile changes as well. I registered under a new name with a new address and now my new Email address isn't available to other memebers. I got a response from the Moderators but I've done everything I'm supposed to do and still I can't change any information. Is this happening to anybody else besides me and geri_7?
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PKponder TX Z7B
13 years ago
Yes, that's what I needed. Outlook is the client or 'application'.

The fix is made within the browser, I am assuming IE8 or 9.

Click on Tools from the toolbar in Internet Explorer 8 (or 9) and select Internet Options . Then select the Programs tab from the top of the window to access the default browser settings. Click on the 'Make default' button, you can even choose to be alerted if Internet Explorer is not your default browser. Click OK to save your changes. Close IE and try again to access your hyperlinks.

There is also a Microsoft 'Fixit' for this if the first step is unsuccessful.

Here is a link that might be useful: Hyperlinks are not working in Outlook
WalnutCreek Zone 7b/8a
Original Author
13 years ago
Thanks, PK. IE is my default browser in the Internet Options > Programs. So will use attempt to correct using the link you provided for Microsoft 'Fixit.' Thank you so very much.
WalnutCreek Zone 7b/8a
Original Author
13 years ago
FixIt did not resolve the problem either. What I had to end up doing was going to Internet Options>Advanced Tab>Reset then reset again. This fixed the problem. Hope this helps anyone else who has the problem and FixIt does not help.

Thanks, PK for trying to help me out.
PKponder TX Z7B
13 years ago
I'm glad you figured it out!

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