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maryanntx

Need stuck e-mail help

maryanntx
16 years ago

A co-worker has a very large e-mail that is stuck in her outbox. She uses MS Outlook. When she opens her e-mail program it immediately starts trying to send the e-mail, but it never gets sent. she has clicked on Cancel send & receive, but it won't cancel the e-mail that is in the process of sending. she has tried to delete it, but it won't delete. We tried logging onto her computer with the internet connection unplugged, but she couldn't open Outlook because she accesses it through our server.

Can someone help? We called the isp, but they can't help.

TIA

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