If I understand correctly, you may be viewing in "Reading Layout". To change this, click View and select Normal or Print. I hope this helps. Pam

Is this computer YOUR OWN PERSONAL COMPUTER owned by YOU, or does it belong to your employer? If it belongs to the employer or is connected to the employers network, then your company's IT department may have rules about what CAN and CANNOT be installed on their network and on computers owned by them or used on their network. If this is the case, your should talk to whoever in your building is responsible for computer services and find out if they can assist. It may be that the network doesn't recognize you as someone authorized to install new programs.

esteban if you do have java on your pc you need to make absolutely sure you are keeping it updated to the latest version and have removed all the old versions, most of the worst infections these days are coming through java vulnerabilities. To update java go to control panel select java, open the update tab and select to update now. To make sure all old versions are removed use the free javara tool. JavaRa to make sure all of your items are updated so you are not open to infections you can scan your pc with this secunia tool. Secunia Online Software Inspector (OSI) It is extremely important to keep java, flash on all browsers and all adobe products updated.

I followed your suggestion on a file saved to my system and the file did not have the "read only" box checked, but when I open it ... it defaults to "file viewer" mode. When I try the same action on a file sent to me, selection of properties does not show the check boxes for read only, etc.