I'm not going to be much help with your problem but you might try the "Discussion" forum. You are in the "Conversation" forum which is off-topic posts. You will get more help in the other forum. Scott

I think it has to do with a format issue, that's all I know and want to know. At first I thought it was a clip board problem. More: on Paste Special. If you have ever tried copying and pasting to another document or application in which the formatting is different, you may have found yourself with mismatched text. You can use paste special to make the task of pasting text go more smoothly by choosing which formatting you want to keep (source or destination) or stripping the text of any formatting at all. http://www.ehow.com/how_2190263_paste-special-microsoft-word.html Google "paste special" too! Great for Excell too!

Are you sign on to AOL 24 hours a day? If so sign off and come back on to reset on some things. Not sure about Spam Filter. Try accepting mail from everyone just to see if you can get it working to accept Hotmail. You can use live help. Or This address will allow you to email your problem for tech help. I used it once and they did reply. http://help.aol.com/help/vtemplates/AOL-ContactUs_2.html Save this address for future use, it's hard to find. Here is a link that might be useful: email AOL

I recently upgraded from Adobe 4.0 to Adobe 6.0 and did not have any problems with my cd/dvd drive. My CD/DVD program was installed when I bought my Dell laptop and its by Sonic. I burn a lot of both CD's and DVD's. Heres a link where you can also ask questions from computer geeks if you don't get a satisfactory answer here. Here is a link that might be useful: Tech support guy