Are you running the most recent update of Chrome? Here is a link that might be useful: RoboForm on Chrome

I have been using Roboform on all my computers for years and have never come across this feature before. A look in the Options menu provides no obvious references or solution to the problem, the nearest hopefuls being: Login Browser: Uncheck "Popup blocker is active......." Under the Options > Domains. Try unchecking the "Warn about filling from Passcard into Domain not in Passcard. Assuming that the Explanation of Benefits document is for general public downloading, if you post the URL I will give it a try. I would never consider removing Roboform in order to download anything period! As a second thought, this isn't a browser blocking problem e.g. Internet Explorer blocking a download? Colin

poohbear please follow up, for additional clean up measures. note Drive C: : 232.88 Gb Total Space : 44.83 Gb Free Space : 19.25% Space Free : Partition Type: NTFS You're running out of free space! Windows needs 20% or more to run efficently. Please run OTL again. Under the Custom Scans/Fixes box at the bottom paste in the following text between the stars ********************************************************* :otl FF - prefs.js..extensions.enabledAddons: download_YouTube_ghribi@gmail.com:1.0.0 @Alternate Data Stream - 182 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:408F95E5 @Alternate Data Stream - 122 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:C8B8CEBD @Alternate Data Stream - 121 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:C31F31E6 :Files ipconfig /flushdns /c :commands [CreateRestorePoint] [emptytemp] [purity] ************************************************************ Then click the Run Fix button at the top Let the program run unhindered, reboot the PC when it is done Open OTL again and click the Quick Scan button. Post the log it produces in your next reply. Post that directly to the forum.

Do we know anybody who had a crook sneak into their home, ignore the t.v. the jewelry,& the vcr so they could sit down check the paper slips, use the password and order from home shopping network or whatever? Burglars will steal your laptop, so of course you would password protect everything, and also put your drivers license number on the back and maybe your name also. The little book with the passwords needs to look boring and not be next to the laptop. as a lawyer I deal with clients who are victims of identity theft. That is unfortunately done by family members most often.Niece or nephew in about 70% of the cases I have seen. They get the password by asking what it is. They take checks when nobody is looking. Next are often caregivers who have been asked to write checks for the market, etc. Hackers are not getting their info from little slips of paper in your home desk. They phish for info, they hack, etc. So the people who use the same good passwords are probably correct, and Gloria's idea of using a different one each time you order from a given website is terrific.Keep it simple.