Hi, zep, I can get my definitions update...I am thinking that this pop up is notifying me about a software update? I'm sorry, I wasn't clear on that. exgm, I followed your link and I am set up as a home group. I am the only administrator as far as I know. When I first set up the computer, the setup process asked me to type in my name...I thought that was naming myself as the administrator? ...I was doing some looking around to see if I could provide any more information. I opened up Properties for SAS and there is a tab there titled COMPATIBILITY. I opened it and there is a checkbox there that says Run this program as an administrator. Will it solve my problem if I check it?

If Avg put them in the vault, then good! leave them there especially if you think there false positives. AVG could end up removing legit files. If that turns out TO BE THE CASE you can restore them FROM THE VAULT... Really need to know the name of the file and where it was!!!! SuperAntiSpyware will always pick up things that Malwarebytes might miss, that's why it's always best to run the 2 in conjunction. Run an ESET online scanner next.........

owbist is absolutely correct. Sometimes a program can get corrupted or a file in it gets corrupted and in those cases it is usually best to just do an uninstall/delete from add remove of the program and then just go download and install it fresh then try to do the updates. I have been using superantispyware for quite some time now and never seen that happen. Do you have your firewall set to allow superantispyware to access the internet? I would go into the settings and make sure you have that set to allow. Mine is set to allow so it never has to ask permission for that program.

it is likely you did not get all parts of avast removed, if you do what zep asked he can help you clear all of that out and make sure you do not have too many running at once. those things can cause lots of problems if not corrected. to remove most security programs you have to run a special removal tool in addition to the add remove programs. we can only help if we can have knowledge as to what is on the pc and what is running actively. I would rely most on malwarebytes much more than spyware doctor, update it each time before running the full scan and allow it to remove what it finds. malwarebytes and superantispyware do absolutely nothing till you double clik on them to open the program, then you must update them to get the latest definitions, then you must click to run the full scan and you must tell it to remove what it finds. just having the program on your pc means nothing if you do not actively open update and run them.