What's the operating system?

You may need to run the Flash uninstall tool. Then reinstall flash. In between those 2 exercises I would run a temp file cleaner too.

I'm on Vista.

Can you point me to Flash uninstall program? Do I find that at control panel? And then where do I find it to reinstall?

I appreciate your response!

See link and good luck.

Flash can be a problem

Here is a link that might be useful: flash-uninstaller-program

Reinstall flash form here,

Here is a link that might be useful: Reinstall flash

Thank you so much, zep. I'm off to give it a go.

Ok, done. Actually, that's pretty much what I did before. Still no good. :-( Woe is me.

I question how a defrag could cause this concern.

Did you by coincidence just upgrade the Flash to the recently released version 10.2.152.26? If so, did you install the ugraded version using the appropriate browser for the appropriate version. Complete upgrade actually requires two downloads and installs; one for IE and one for other browsers.

DA

Just to expand on DA's excellent advice.

I will provide a link that explains flash plug in on firefox. I found that by a Google search --> Flash plug in firefox.....Probably do the same search for whatever browser.

Here is a link that might be useful: Flash firefox

Hmmmm....It was just because my defrag and the loss of the capabilities happened at the same time that I thought the defrag did it. Perhaps not. I didn't install anything intentionally (prior to this happening, that is), however yes, the version that I downloaded to try to fix the problem is the version noted above.

I didn't see any choice for version; I downloaded what was there, at the "Download" button. I do use IE; would I still need another type of download to complete it?

zeb, I'll go peruse your link now. Thanks.

you need to choose the IE flash player to download with IE and you need to choose the firefox version and download it with firefox if you use those browsers, You must get the proper version and use that browser to download and install.
when you go to that link Zep provided called reinstall flash you will see which browser it is for if it is not the rigth one then you see that link that says Different operating system or browser? click that and it will offer you the links to the other options

you could run the Secunia OSI and it will tell you what needs updating nad also provide the link directly to it.
for any of these make sure any extras are unchecked including on the download page any thing McAfee or Norton related.

Secunia Online Software Inspector (OSI)

Thank-you,

raven!

Ok! Thanks for sticking with me here, folks. I'll give it a shot and report back.