Hi, I have used Outlook Express for my email for several years and whenever I wanted to change my password, I would have to notify Suscom, my internet provider which is now Comcast so they could program the new password into my connection. Since Comcast is the new provider, I have changed the password twice and both times I had to call Comcast and have the new password programmed in. My email address is like *****@comcast.net so really they have my email service. Yesterday I wanted it changed again and when I called the Comcast tech dept., they told me they had no clue what I was talking about. After talking with the rep. [who used to work for Microsoft] for several minutes, he still did not understand what I wanted to do. He said I should contact Microsoft or my computer manufacturer. They might know how to do it. What should I do now?
ritaotay
sfhillOriginal Author
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