Right click My Computer > Manage > Services and Applications > Services. Scroll down to Windows Installer, right click, select Properties and set to Manual or you can disable if necessary.

no you do not ever have to give anything server rights. the thing you MUST allow is generic 32 process that is what would stop you from being allowed access. You can open your zone alarm and click on the programs and change allowances or non allowances for each item there, if you did not give something permission that you want to have permission you can just click on the item there in the list and change your permissions, this link shows how to do that. Firewalls and ZoneAlarm Guide and Tips Next I would go download and install firefox browser and try using it and see if you can get it to access, right after you install it the zone alarm will ask if you want to give it server rights say no and to remember that, then it will pop up and ask do you want to allow firefox access to the internet say yes and check mark to remember that. That is all you have to do to have it set up for firefox to access the internet, it will not have to ask you again unless you do an update to your firefox program then it will ask again since the program has changed do the exact same steps as before. Firefox this will allow us to see if your problem lies with IE it self or elsewhere, if firefox works fine you at least have a good browser to use in the meantime. ZoneAlarm firewall - Tutorial read through this set of full tutorials with pictures.

I don't know zone alarms well, nor firefox too well, its not my normal everyday browser. But I do know that firefox will disable any 'Plug-ins, Add-ons, Extensions, etc that are incompatible with it. This does not mean ZoneAlarms is not acting as firewall. It only means that whatever plug in for some kind of added protection beyond the normal firewall rules isn't working. Might possibly be you could uninstall zone alarms completely somehow, and reinstall it completely fresh... hopefully zone alarms is smart enough it would recognize the particular plug in isn't compatible with current firefox versions and not install that plugin, but perhaps maybe a different one. I'm just guessing.. I really don't have much respect for zone alarms from years ago experiences and don't know if they have code writers that would check compatibilities now or not - but for something as popular as firefox they certainly should. This post was edited by mikie on Wed, Apr 17, 13 at 23:51

I posted the link to the other thread for you so that you could go in there and get the link to the actual fixed version of zone alarm, from that thread here is the link that you would have found there. Download and install the latest versions which solve the loss of internet access problem here under that Recommended actions it has the links to every single version of the zone alarm updates if you use the free that would be the basic firewall. If you click on that link there it gives you the actual exe to download. What you were looking at on the site you posted was a trial for the zone alarm security suite NOT the free one, if you just look over to the right on that page there is a button for the basic firewall only UPDATE that is what you would want and when you hit that it gives the exe also.