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I have majorly messed up!

13 years ago

I had made some changes like removing Adobe Reader, installing new PDF programs, changing authentication warning levels and making some changes to my internet options. The changes didn't fix the trouble I was experiencing, so I did a system restore to sometime back in October. My old problems weren't as bad as the new ones so I decided to restore. As soon as the restore took place I tried to use my Dell Bluetooth keyboard, and I couldn't type anything. This message appeared:

Bluetooth Security

Error in pairing with Device Dell BT Keyboard

Reason: Authentication failed, try pairing again.

I have no idea what to do, except that I put new batteries in the keyboard. Since I couldn't enter any text on my PC I fired up my laptop, which insists that a connection is unplugged and there is no network available! That isn't true because I am now typing on my netbook, which found the network immediately. Also, my Kindle WiFi works. Can anyone tell me what is wrong? I did another system restore to another date and neither the laptop network problem or the keyboard problems are fixed. Can anyone tell me what to try next?

Thanks, as usual, I am totally computerdyslexic.

Nancy

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Comments (4)

mike_kaiser_gw
13 years ago
You appear to have more than one issue but lets start with the keyboard. With Bluetooth (which is a wireless technology, but different that WiFi) you need to "pair" devices, essentially saying that you want the to work together. On the bottom of the keyboard is a button, press it. Hopefully that will do it. Otherwise you may need a wired keyboard to use temporarily while you set up the Bluetooth connection.

Here is a link that might be useful: Dell Bluetooth Devices
ravencajun Zone 8b TX
13 years ago
before you do anything if you are not satisfied with any system restore it is just as easily reversible so go now and do the reversal.

I would not go back that far in time on a system restore you have done many many windows updates and other updates in that amount of time. If you made recent changes that you think caused issues then go back in time for those changes.

but always remember that a system restore is just as easy to reverse but always do it quickly.
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mudlady_gw
Original Author
13 years ago
Mike and Raven,
Thanks for the suggestions. I tried everything and just got more frustrated. I was about to call a traveling guru to come to my house and pick up the PC, but I decided to wait because today my DSL provider was sending a tech to update my modem so I can try faster DSL for 3 months, and then decide if I want to do the upgrade and pay for it. Well, the very nice young man who brought the new modem fiddled with my PC for 5 minutes and got the keyboard working again. I don't really understand what he did, but I am certain he is a genius.

As for my laptop, it often goes for 6 months without being turned on and then, when I do turn it on it needs hours to update everything available. It doesn't imediately recognize my home network, but if I wait for the prompts it makes me choose which network I want. So, I am choosing my network each time I boot up, but at least it works. My sweet little laptop is AOK and my Kindle works fine so I am quite satisfied.

Nancy
ravencajun Zone 8b TX
13 years ago
It would be a very good habit to begin to simply turn on that laptop once a week at the very least to allow it to get updates and also run scans, leaving it off that way and letting it try to get all kinds of updates all at once is asking for a conflict. The programs must be able to do their work and getting updates is essential, pick a day and once a week just turn it on and leave it be, set your scans to run late that night and leave it on. Be sure you manually update all the programs that have to be updated manually, it is just something we have to learn to do.
Run the secunia tool to see what needs to be updated and do those at the same time.
Secunia Online Software Inspector (OSI)

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