I scan medical records on my computer using a optical scanner which saves the material as a .doc. I save these documents on my computer and copy sections to be printed. When I open these scanned records, many become corrupted. Not really knowing what to do about it (and too lazy to rescan), I've copied the parts I needed and pasted on a new blank document. Strangely, they always copy and paste correctly. Windows keeps telling me that a 'table' is corrupted, but I just ignore it. If you could get the document open, I would try copying it to a blank document. It works for me. Jane

Shutting down for 15 minutes is not necessary. Shut down completely and instant start - not a restart will do the trick there. Word used to be terrible for returning the memory to the memory pool when the program was closed, one would assume MS fixed that long ago. We are talking MS Word? How much memory does the computer have? When you check how much free space was on the hard drive it exceeded 20% hopefully?

bg - I followed your instructions, but ran into a problem at: "On the tools tab, select Check Now" I don't see that option anywhere. Should I have been in safe mode? Nevertheless - I think I may have figured something out. Let's see if I can explain this. I only have one floppy with Word documents on it. Luckily I have copies on my C drive. I went back to the beginning and started over. First I went into Word, inserted that floppy and tried to access the documents I know I have saved there. Got the Access Denied message as stated in my original post. Next I went into My Computer with that disk still in the drive, clicked on A: and got a message that the disk was not formatted. What? It was at one point since I have lots of documents saved on it. I also label my floppies, so I know I didn't have the wrong one. Went back into Word, inserted a different floppy, opened a document on my C drive and tried saving it to the new floppy. IT WORKED!! I could save it and then I could open it. Didn't get the Access Denied message at all. So I guess it was a floppy disk problem. I still don't know why I got that: You do not have access to the folder 'A:\'. See you system administrator for access to this folder. message if the disk was bad.

Try copying the document to another word processor, NoteTab, clipboard, Open Office, etc., then copy from there to your MS Word to see if the phantom macro shows. Copying to Open Office then back to Word might be a better test. Otherwise, what is the problem if Word shows that there is a macro -- other than the fact that there is a "loose end?"