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beache_gw

Problem with Word document encoding

beache
14 years ago

Okay this is driving me crazy. My DD created a Word (2007) document on her new laptop. Since she needed to print it, she emailed it to me as an attachment. When I opened it, the document (a one page letter) had 59 pages of symbols and was in another language. I'm getting a pop-up window that is asking me about Encoded Text Conversion, but when I try to convert it to English it's not happening.

Is this problem on her end with Word 2007 or my end with Word 2003? Can anyone tell me the steps we need to take to get this document to appear in English?

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