Kristy, are ya there? I can try to help you walk through a reinstall. Now, is it a Dell? Or something else? If it is a dell (recent - within the last couple years) there is a symatec partition that can be restored back to factory delivery state. But I won't know until I talk to you. Sorry, I was asleep when you called last nite. So sorry. (Cold medicine). Give me a call, and we'll see if we can either walk you through a reinstall, or get you to a place where you can start to run a virus cleaner. If it is that bad for this particular problem, you may want to wipe and reinstall. I'm hoping you can just do a system restore back to factory specs. We can also see if we can fix your system files if you don't have the disks.

Oh owbist, Thank you soooo very much for responding so quickly! This computer is all original....exactly as it came from Amazon about 6 years ago. I have done some Windows Updates. In fact, a few days before I started having the problems I had done an update. Not for optional but for all the security things. I didn't think my problems had anything to do with the update as the problems didn't start until a few days later. Yes, I checked the fan, heat sink, other fan....all were running as they always have. I shut everything down, got my handy-dandy wrist/shock thing and blew everything out then using a paint brush with soft bristles I removed dust that didn't come out with the blowing. Everything came back on fine, no loud noises, fan reacted as it always has. I have never saved or put anything in D Recovery as I know that it contains the information I need in case my computer should go down and I need to start all over with the factory defaults. I have no idea why all of a sudden I'm told D is short of memory as I've never even bothered with the D. I know my limitations and messing with something I know nothing about is not going to happen in my lifetime as far as computers go. :) The last few times with Blue Screen, the computer screen goes dark, looks as if computer shuts down but instead a Chkdsk program starts. I allow that to run. When it's done, the computer will shut down and start back up with the message in the right corner telling me I am short of D memory. After my first post here, I looked again at the Restore. The date was for April 17, 2013. I believe that was a day my AVG updated. I ran the Restore and got my D back. Here are the numbers I just got from 'Computer': C: Used- 52639744,000 Bytes 49.0 GB Free- 260,710,490,112 Bytes 242 GB Capacity: 313,350,234,112 Bytes __________________ D: Shows a bar with almost all red except a hair-width worth. Space Free: 105 MB Used: 52639744.000 Bytes 49.0 GB

Download WhoCrashed See link below for whocrashed. This program checks for any drivers which may have been causing your computer to crash.... Click on the file you just downloaded and run it. 1 Put a tick in Accept then click on Next. 2 Put a tick in the Don't create a start menu folder then click Next 3 Put a tick in Create a Desktop Icon. then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish. Click Analyze It will want to download the Debugger and install it Say Yes WhoCrashed will create report but you have to scroll down to see it. Copy and paste it into your next reply. Here is a link that might be useful: WhoCrashed

Hard drive is less than 1 year old. Heat is not an issue , the side of the case is off and my house is air conditioned set at 74 degrees. Tower is cleaned out no dust bunnies to see at all. Case was throughly cleaned out when son was here in Sept. due to hurricane evacuation from FL. KeysThis is what Belarc had to say about hard drives: 400.08 Gigabytes Usable Hard Drive Capacity 385.21 Gigabytes Hard Drive Free Space HL-DT-ST DVD-RAM GSA-H54L [CD-ROM drive] 3.5" format removeable media [Floppy drive] Generic- Multi-Card USB Device [Hard drive] -- drive 2 ST3320620AS [Hard drive] (320.07 GB) -- drive 1 ST380815AS [Hard drive] (80.03 GB) -- drive 0, s/n 6QZ3A62Y, rev 3.AAD, SMART Status: Healthy