A suggestion for people who have had confirmed overheating problems, and perhaps for those who are running self-clean for the first time and want to avoid potential trouble -- When running self-clean, aim a portable desk fan at the unit. If it's a free-standing range with control panel on top, set the fan on a chair or stool and direct the airflow toward the controls and such that some air blows down behind it as well. If a wall oven, try to determine where is the intake grill and direct the fan there rather than at the unit's exhaust flow. The point is to get some additional cooling happening. Sure, this shouldn't be necessary, but it's a small concession to make for the convenience of self-clean. I've run self-clean on my GE Profile range several times to no ill effect. I typically set it to run at night so it's finished in the morn and thus had not monitored how much heat is involved. Last time I ran it during the day and found that the control panel did get quite hot. There is no cooling fan on my range, and although no problems had occurred as a result of previous runs, this time when I noticed the heat buildup, I set a small deskfan blowing at the panel and it cooled noticeably within a few mins.

The biggest problem I've had with them was not being able to use them until we got the front panels on them (the doors won't stay down without the proper weight on them). When the washer is running, there is an indicator light that shines down onto the floor. It's pretty easy to tell if it is running, but if you do open the door, it stops pretty quickly. I have stopped it intentionally and just popped the door barely open, then given it a couple of seconds to stop, then opened the door fully to add something. I accidentally opened it once -- opening the door fully without noticing it was on and I got a little splash -- nothing I would worry about. Once in two years and something you definitely notice and can wipe up right away would be okay even with wood floors. I have a Thermador fridge and that's the only thing I remember calling on. I didn't require a service call, but had a couple of questions and have had to order filters. I haven't had any problems. In fact, I had one of the first Columns to be installed in a home and we had originally ordered the freezer with the ice and water in the door. They had not come in yet, so they delivered one without to use until the dispenser models came in. We were very pleased with that offer -- and we decided to keep the unit without the dispenser. Anyway, no problems is the best customer service of all in my book.

Any ice maker can have filtered ice. You just need to filter the water going into the ice maker. I have an Everpure filter that feeds my sink and my ice maker on my Liebherr fridge. Home Depot/lowes sell inline filters that you put in between the incoming water line and the ice maker. I had one from a company called Omnipure for years and found it acceptable. Good luck!

We have had the Kitchenaid for over a year with no problems at all. I much prefer it to the 22cf SxS we replaced. Lots more room in both the fridge and freezer compartments. I though I would miss the water in the door but have no issues with it on the inside. Good luck