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Wolf, Dacor Epicure, or Thermador Grand Pro?

11 years ago

I need help deciding on a 48" dual fuel range. I'm leaning towards Dacor, but am concerned about reliability. The salesman at the appliance store told me that Dacor has redesigned it's range and now offers a 3 yr. warranty on all ranges purchased after January 2012. I also like the Wolf, but the ovens seem small compared to the Dacor. I have only seen the Thermador Grand Pro online.

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Comments (8)

lisalip3
11 years ago
I am also looking at some of the same brands. I have all Dacor in my current kitchen and like everything but my friend's kitchen person told her he heard that Dacor is going out of business. You might want to look into that before making a decision. I am also comparing GE monogram range and wall oven with Wolf and thermador for a house I'm moving into. I was told by one salesman that the difference in space is minimal with the wall oven comparison and will not make a noticeable difference.

Good luck, the researching is exhausting!
acw6455
11 years ago
I would never go monogram. I LOVE LOVE LOVE
My therm Pro Grand. It's a beauty! Also has a steam oven and a built in warming drawer. I was debating the 48' Pro Grand or the 60' Wolf. I went with the pro grand. Great burner control ovens heat evenly.
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I posted a while ago and never came back to answer the questions- sorry! I can give an update: Weve had the range for about 18 months now and we are very happy with it. We use the griddle very often, the grill insert from time to time The steam oven works well- no water on the floor- the water container has a lid that closes before you slip it in the slot. My only complaint- the small oven does not brown evenly on convention bake- I baked 2 pies in there at Thanksgiving (one at a time)- and the tops browned more at the back end of the over- had to be careful and cover with aluminum foil to avoid burning. We've had problems with the circular thermometer in the center of the range- In my opinion this is a silly feature - it does not really reflect the temperature inside the oven as i moves immediately on setting on or off, and something was wrong with the way it was wired into our range- the wires came loose at least twice- we had the warranty so repair was completely free - might as well since it was free, and now its been fine - I wouldnt pay to repair this as it is not very useful. I have never used self clean- and after readying about frying electronics I have elected to not use that feature and clean the oven myself.
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I have a thermador dual fuel. With that said a couple of items. I found that the self-cleaning function overheats the computer in the stove causing degraded components that eventually led to computer failure (500-700 each time it happened). The technician told me to never use the self-cleaning option. While your at it for all commercial grade stoves (except I believe wolf) you would be wise to install a whole house transient surge protector (about 500 installed). I lost several computer boards over many years. Once I installed this-no more troubles with the stove computer blowing out during storms.
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I have double wall ovens from Dacor - 27 inch. They work fine including the meat probe. However I still prefer to use a Polder dual thermometer- you get one probe with a thin wire that connects to a small digital screen. It measures both the temperature of the oven and the meat so you get 2 read outs. You can set it to beep when the oven reaches your desired temperature and also set the meat when it reaches the desired temp. I don't think Wolf makes a 27 inch, at least they didn't when I bought my Dacor.
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bigdaddybondo: I worked for Thermador (B/S/H/ Home Appliances Corp) as a Regional Service Manager for years and I can tell you that the Electronic Control Boards on the current Pro-Range models have been a continuing source of oven failure since their introduction, just a few years ago. Most frequently, they fail if there is a simple power outage (not lightning damage or poor/missing ground), but simply switching off the circuit breaker or if the local power on your street is turned off and switched back on by your municipal power company. After a power outage, the Thermador Pro-Range circuit board typically fails upon power-up, while all other electrical and electronic devices remain unaffected and continue to operate throughout the home. Also, some of my contacts have advised me it is now taking up to 1 1/2 months to obtain a scheduled service call by Thermador's own factory service division, B/S/H/ Manufacturers Domestic Appliance Service, headquartered in Huntington Beach, CA, servicing major metropolitan areas throughout the U.S. See the attached website, which begins with a similar problem to yours. The site also contains additional comments on Thermador Pro-Range products and B/S/H/ servicing experineces. Oh yes, I expect to be chastised by Jakvis, as usual! Here is a link that might be useful: Letter to Consumerist - Thermador
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Redhawk1
Original Author
11 years ago
Thanks for the input. I'm thinking it would be pretty hard to confirm if a company was on the verge of going under. If it's true and they are, I guess it wouldn't matter if they put a 3 yr. warranty or a 20 yr. since they wouldn't be around to deal with it. Possibly the appliance store where you purchased it would honor the warranty?? I hate to see any company go out of business. I need to check out the Thermador in person.
BentZero
11 years ago
I love the look of the Therm PG. It was out of reach for me and my wife wanted a cook top. We compromised and went with at 48" therm range top.

We're living with our in-laws while the house gets built and they have a 48" dual fuel Wolf. I like it, but the oven takes forever to pre-heat and I find making fine adjustments to burner temp to be a bit imprecise.
wekick
11 years ago
Had the Dacor ER36D and Discovery wall oven for 7 miserable months in 2007-2008.

We replaced it with a Wolf DF and I absolutely love it. My oven is 36 inches wide and takes about 20 minutes to preheat to 350. I love the burners and find them to be very precise and easy to adjust. Anything I used to put in a double boiler, I cook directly on a burner now.
jonathanpowers
11 years ago
Hello Redhawk1. Just to clear up some information that you may have heard, Dacor is not going out of business. That rumor started years ago when a diving supply company, of the same name, went under. Dacor Appliances is in no danger of going out of business.
In regards to the current 48" range, it is extremely reliable, as are all current Dacor Appliances. Dacor is currently adding more value and piece of mind to your purchase by offering the 3 For Free Promotion, which extends the original manufacturer's warranty.
If you have any further questions or concerns regarding purchasing a Dacor range, please mention this post and contact us directly at customersatisfaction@dacor.com.
Thank you.
cbarkston
11 years ago
I would avoid Dacor. The bezel cracked on our dual fuel range shortly after purchasing it---Dacor told us it needed to be "redesigned" and it took many months for them to "redesign" it, then finally to replace it. It cracked again anyway shortly after being replaced. It is unsightly, with 2 big cracks right on the front of the control panel. Our neighbors have the exact same range and have had the exact same problem. We were told the second time around that this time we would need to pay to replace it ourselves--for a whopping $350 just for the part!! We haven't been able to scrape the money together so everyone who visits our kitchen sees it and comments. Leaves a VERY bad taste in our mouth for Dacor...
Redhawk1
Original Author
11 years ago
That is very interesting, rosewest. Are you talking about the ring around the knobs that turn blue when they are on? What year is your range, and your neighbor's?Was the range under warranty when it broke initially, and then out of warranty for the second time? I appreciate hearing experiences that anyone has had with Dacor's customer service in recent years.

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