Viking - Worth It?
Laguna92607
13 years ago
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weissman
13 years agomtnrdredux_gw
13 years agoRelated Discussions
Viking Range beware poor quality
Comments (14)Repairing a Viking range for a friend of mine. After endless searching on the web, Viking is junk and their support is crap. All I can say is this 48" gas range is about 6 years old. The only reason is has lasted this long is due to to the fact the person that previously owned the house and installed the appliances did not really cook. So they were rarely used. There is a file with about 4 service visit. The igniter for the burners has 1 bad leg and the igniter continues to run. Kind of normal, igniter order to replace this. When using the oven there is a constant gas smell and the other day they were using it the CO detector in the kitchen went off. I tore into the oven yesterday. Baking burners have holes from the oven glow ignitors running all the time. Then I found the entire bottom of the oven a disaster. The flame guard/baffle fell off the bottom floor of the oven and was resting on top of the baking burner tubes!! It appears that this flame guard/baffle caused the screws to back out over time when it expands and contracts?? Screws are in the bottom of the oven below where they would have been installed. This only happened on one side. Then when the screws fell out of one side of the flame guard/baffle, the spot welds on the "Z" bracket on the other side broke off. There were 2 spot welds that were too close to the edge of the "Z" bracket and they were less than 1/2 strength. I did better spot welding in my middle school shop class!! What total idiots. I will see how many years their warranty covers mechanical parts and welds, as far as I am concerned welds should be lifetime. So new bake burners have been ordered. Not sure how to repair the bottom of the oven as the floor is porcelainized and welding or drilling will cause the porcelain to crack, but probably will make a repair and see how it goes. These stupid ranges are a serious safety hazard and everyone needs to report their problems to the CPSC (Consumer Product Safety Commission). They will not do anything for your specific problem, however, if enough complains show up, then they investigate and may issue recall notices? Oh, this is just the range problem, will not even go into the refrigerator door hinge problem. These have been recalled, however, the appliance repair people they sent out have changed the hinges 3 times and the doors still do not work correctly. Not sure is the problem is parts, training or just plain sloppiness on the appliance people?? Anyone who tells you Viking appliances are good quality either do not use them or they have staff that cooks and they have no idea about the poor quality of these appliances. If you use these appliances daily, you will see. Oh, then just wait if you expect support from Vikings indignant customer un-service staff. They feel like you are personally attacking their company. Well they deserve it, how disconnected can you be regarding crap products you turn out and sell for $1000-$5000 more than a standard Sears or GE product that actually works!...See MoreWorth Time/Money on a Free ~10 year old Viking Range
Comments (4)Can't speak to Viking specifically, but we are getting rid of a high end dual-fuel Dacor range that we've had for 12 yrs. It is still a beautiful looking appliance that I'm certain someone would even still pay to have in their kitchen. But I wouldn't give it to anyone I know in good conscience knowing the costly and inconvenient problems we've had with its electronics. I would heed hollysprings' warnings on this....See MoreViking D3 refrigerator - built-in trim kit - worth it?
Comments (8)We've had it for 6 months and the only issue recently is the internal temp running a few degrees cooler than the temp on the readout. I have a call into Viking to fix this. Otherwise, it's been running like a champ. This is the same frig mechanically as the KitchenAid KFCP and JA JFC2290 series, just with different handles. Since the handles on the D3 are chrome, they will show fingerprints more easily. Easy enough to wipe donw, but something to consider if you're OCD about such things :). I got the D3 for the same price as the KA and JA, but since Viking offers a better warranty, I chose it. Here is a link that might be useful: My D3...See MoreGot the new machine ! :) ! :)
Comments (4)Mamakane,--- What i do when i get a new machine,is to take a piece of light colored cotton,thread the machine with a darker colored thread,(ie white cotton,blue or red thread).Then i go thru and sew every stitch that is on the machine,and mark them accordingly.I file this with my manual,so that in the future if i want to use one of those decorative stitches,i just pull out my sample and decide which one i want to use.This is just an idea for you,but i find it a great help in making decisions on which stitch to use.I also make sure i have on that sample stitches done with a twin needle and the wing needle as well.Hope this helps you.Have fun experimenting. Kathi...See Morejejvtr
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