Bluestar Platinum Owners - How is your Range
dzaner
10 years ago
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joanbb13
7 years agoEvan Trent
7 years agoRelated Discussions
BlueStar Owners: What do you like most about your range?
Comments (36)I purchased two basic 30" Bluestar ranges on special sale, for $1750 each, for my sister and her best friend about a year ago. They do a lot of wok cooking, roasting, and very little baking. One is a DIY, the other less so, and yes, they've had to replace most of the igniters. They are also chefs, and accustomed to taking extra care with professional equipment. Verdict? You might as well take their right arms off at the elbow than get them to switch ranges! Foremost on their list of "pros" is flame and temperature control, specifically high heat wok cooking. Both claim professional results, as confirmed by many on this site. If you are crazy for Asian cuisine, you've found your mid-priced range. My sister, Ann, also loves the broiler, which gives her meats the sear she loves to put on her dinner table. They do not recommend any professional range to beginners, unless you are willing to go to cooking school, and I agree. I chose to go with a little Capital 24" range, which I hope to have up and running soon. I am more of a baker than a wok wizard, and not much of a housekeeper, so sealed burners (easy cleaning) and precise, even oven heat steered me towards Capital. The Bluestar's open burners are the secret to high output flame control, but they don't wipe clean the way sealed burners do. My sister says it's no problem at all, especially for her new best friend... Research shows the designers at Bluestar and Capital have historically produced commercial ranges only, making inroads into people's homes just for the last few years. The reverse can be said of residential brands such as Kitchenaid, Whirlpool, Thermador, etal. I think it's important to remember the difference, since form follows function in so many of our choices. Commercial ranges have less to do with stylish appearance than durability, high heat, and precise control, all of which comes with costly maintenance (including replacement parts and repairs), and of course, astronomical prices. That said, the Bluestar is a very stylish package that satisfies in both commercial, and residential, applications....See MoreBluestar 48" Platinum Series Owner's: What brand of hood did you buy?
Comments (1)Aim for an actual 90 cfm per square foot of aperture of whatever hood you obtain. This may require, due to duct, baffle, and MUA restrictions, a rated flow rate of as much as 1.5X (135 cfm) per square foot at full blower speed. Heed all MUA requirements. kas...See MoreBluestar platinum vs Capital Culinarian
Comments (56)Hi Everyone, We are upgrading our kitchen and I am interested in. 48 inch open burner stove. I am trying to decide between blue star and capital. I am wondering about evenness of the burners. I currently have a midrange GE stove and I cannot stand it because the burners heat unevenly. The rear half of the front left burner is significantly hotter than the front half. Is there a significant advantage to the star shaped burner vs capitals round burners with respect to evenness? I am also interested in how easy it is to control burner output. By this I mean how gradual are the burner attenuators programmed. On my current stove basically most of the control between high and low is actually between 2 and 3. From 3 to high there is not that much change in heat output. Also how low are all of the burners able to go. Any time I need to cook something on low do I have to move it to the summer burner or do all the burners get quite low? Last question is about how powerful is the griddle on the capital stove and do you find it particularly useful? Thank you in advance for any insight you can provide....See MoreBluestar Servicing Questions
Comments (8)First you might want to clarify if you're talking about Ontario, Canada, Ontario, California or somewhere else entirely. :) I'm in the midwest, not close to either, but I, too, had a local dealer stop carrying Bluestar due to service issues, about two years after we bought ours from them. I've read at least one other similar story here, as well. I've read "it's so simple, anyone can fix it here" here more times than I count and, as an owner, I always roll my eyes. Sure, if YOU'RE an appliance repairman, or have one in the family, you can maybe do it yourself, but you still gotta get the parts from Prizer Painter. Which has, every single time we've needed some, been a HUGE hassle. Average delivery time for even the simplest item, like an ignitor -- and this is as recently as last year, for PAID parts, not Bluestar warranty repair -- is 6-12 weeks. Yep. The shortest repair timeline I've had in my ownership has been three months from report to repair. Also, be aware that, simple or not, most appliance repairmen won't accept a call for a brand they don't know, and Bluestar is still very much a niche product. Finding service, even though we're just outside a major Midwest metro, has always been a challenge; every single time. Made even worse by the parts delivery timeline, which makes service people that worked on it once real hesitant to work on it again, since they don't get paid (by our extended warranty company) until the repair is complete, and when you're waiting three months for parts ... That's a long wait. I've also been told more than once that Bluestar charges for parts when you order them; not when they ship. So the company is not only unpaid for their time, but out the cost of the parts, too. I was also told, and I have no idea if this has changed since it's been a long while, by repair people in the Bluestar warranty period that the rates they paid were quite low; below industry standard, at least for my area, making in-warranty service even more difficult to find. (Again, this could have changed, just reporting my 2007-08 experience.) My Bluestar RNB is now eight years old, but it's needed a LOT of service. Probably 20+ calls total. I'd say we average 2 a year now; a lot more in the early going. In fact, I just had to call for service again, because the spark module -- not the ignitor, the main electrical box that services multiple burners -- seems to have gone out, again. We replaced both boxes (one serves four burners, the other two), at least one multiple times, in the early going, but haven't had an issue with either of them since year two, until now. The other night I went to light a burner and nothing. No click, no spark, nada. And the same for the one behind it. Checked the wires, the connections, the breaker, made sure nothing was touching the drip tray, etc. No go, while the other burners and oven work fine, and these burners/ignitors, if swapped out with the working ones, work and spark normally. I won't go into all our other woes (there have been a lot), but the long and short is, when the Bluestar works, it's pretty great, at least the range top (I'm less enthusiastic about the oven overall, but it's not bad, per se), but getting service for it, and it's needed it often, has always, every single time, been a real pain in the patooty, to put it mildly....See Morehomechef59
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