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Changing your member infomation

17 years ago

I have tried repeatedly to update my email address on the 'member page' and it always reverts back to the original.

I have sent emails to the site and they only say they can't answer gardening questions?

This is not a gardening question.

My email address is WRONG?

Any suggestions?

Thanks, Jane

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Comments (6)

albert_135 　 39.17°N 119.76°W 4695ft.
17 years ago
I have had a similar problem for months, perhaps a few years.

My email is wrong.

My personal blurb is missing and one letter from a favorite forum is missing.

The update and edit screens accept the corrected information but it does not stick, reverts back to the original errors. The usual reload, restart etc. will not make the corrections stick.
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Chemocurl zn5b/6a Indiana
17 years ago
I had a problem not long ago. The new info was 'accepted', but when I went to look at it, it was still the old info.

I think what I found was that it took a while for the info to get posted...wasn't instant. I may have tried a different browser too. Anyway, I did finally get it changed.

You might try changing it using a different browser

Yes Albert, I see you are interested in 'otony'...how strange.

Sue
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Comments (4)
I have tried many times to change my member information, and thanks for the above info plantsplus which I have used, but it just won't save when I click the "save member" button. It just reverts back to the page "as you are about to change personal details please put in again your user name and password" and doesn't save the changes. This page also comes up first when I click the YOUR PROFILE icon and you plantsplus mention that the membership page "will appear ready to be edited"....this page comes up 2nd. Hope someone can make sense of all this as my circumstances have changed and I would like to have the correct information available. I'm sure it is just something simple I'm not doing etc... however, it is becoming rather frustrating.
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User
17 years ago
Make sure that you are using your mouse button to click on the submit button and are not just hitting the enter key on your keyboard.

If you are still having problems, please email us directly -- make sure you choose 'Technical Problem' from the pull down menu.

Here is a link that might be useful: Email Us
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User
17 years ago
Hi GWTamara,

(There's no pull down menu referring to 'technical Problems' as suggested). Pressing the 'Submit' button, just yields message mentioned above about 'no one available' to answer gardening questions. These are NOT gardening questions, rather technical problems, issues, etc. Please have the powers that be address this continuing problem. Thank you.

Can't edit Member Page, the link to my EM addy is gone altogether. GW friends are complaining they can't EM me thru GW facilty.

Also pls. restore the Hoya FAQ, had valuable & often requested info. A fellow contributor made both time & effort to make the FAQs, I referred someone there this week, only to be told the FAQs are no longer there. PUT THEM BACK PLEASE!!!

(PG) Karen
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bob414
17 years ago
To see the drop down menu click on the down arrow to the right of 'gardening question' in the 'nature of the message' box.
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Chemocurl zn5b/6a Indiana
17 years ago
Karen,

This won't help you get the info changed, but wanted to let you know that others can indeed email you, although it would be from their email, and not 'via' GW'....the way things are presently on your profile.

One can click on 'See my Journal'
then click on 'Send pirate_girl an Email'
then at the next page click on your email address.

Did you by any chance try updating with a different browser? I had problems when using Opera.
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