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chloebud

Shout Out for Moen!!!

9 months ago

Last month I posted about some great customer service we received from both Wusthof and Moen. Both were outstanding replacing items (knife and faucet).

Yesterday I called Moen simply to ask a question about a shower head we were considering purchasing. No problems involved, just a general question before purchasing. A very nice young man answered my question. A couple hours later I received an email from Moen saying they would be shipping the item to me at no charge. Today a second email came with notification of shipment. Talk about customer service!👍🏻

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