Concerning Bosch/Thermador fridges and other BSH appliances …read THIS

And, THIS too

Sorry, I don’t know much about Miele fridges, so see what feedback you might get here. I can tell you there are negative reviews for just about every brand you research, no matter what appliance you need. The love/hate thing can be all over the place...and confusing! I know Bosch dishwashers get pretty good feedback here, but that could differ from their fridges. One thing I’ve found to be accurate is, for example, one brand’s dishwashers can often function better than their fridge….and vice versa. Also, I’ve learned to shop for features that fit my needs best vs any particular brand. That is, unless every single review you see is negative. I’ve yet to see that since, again, there’s 👍🏻 and 👎🏻 for everything I’ve personally researched.

The least risky option in this category of refrigeration is still subzero. This brand is at the top of reputations for good customer service, (not that there are many left today ) and they are known to keep parts in production for a long time. Subzero is a lot more careful than many brands when it comes to their supply chain and along with their high level of popularity, this is why they still continue to have back ordering on new units. if it were my kitchen, I would purchase something that would fit in the space where your new counter depth or integrated model is going to go and use that while waiting on your subzero order to come in. Once you are new unit is ready, you can always keep the basic fridge that you purchased as a temporary solution or you could sell it. Miele is known for some solid products as well and they used to have a reputation for high-level customer service, but many threads on this forum suggest that Miele customer service is not what it was in the past.

High-quality customer service is not cheap to run and many companies are always tempted to cut corners in that area and take more of the profits and worry about future sales later. Subzero also offers a remarkable array of choices, options and models and I suspect they have more options than any other appliance producer for residential refrigeration.

I would’ve mentioned SubZero, but since the OP is looking at counter depth fridges, I figured SZ would be more than they’d want to spend.

Over the past 34 years, SZ fridges are all I’ve had, in the two homes we’ve owned. The first SZ was still going strong at 26 years old, when we sold the first house in 2015. We found SZ customer service to be beyond excellent. We put a 42” FD SZ in the home we moved to. Wouldn’t consider a different brand. It’s now 8yo…no issues.

People tend to vent with negative reviews when they are unhappy with products, but seldom bother to write when they are satisfied.

You might consider the Dacor DRF365300AP which performed well in CR's tests. If you read the reviews at Best Buy you see that the negative reviews had nothing to do with the appliance. Also at AppliancesConnection. Be sure to read the installation instructions for these things; by comparison note how easy it is to install a free-standing refrigerator.

I love my Bosch fridge. No issues with peeling and it makes sooo much ice! The freezer holds a lot and no issues with temperature distribution.

Consumer Reports Built-In Refrigerator Ratings ($10/month digital)

SZ all the way.

Miele Mastercool is made in Germany. The lower level models are made in Tirkey. Mastercool money is in the SZ neighborhood. Go with SZ.

When choosing between Miele and Bosch, consider your needs, budget, and preferences. Both brands are known for their high-quality appliances. Evaluate the following factors:

Budget:

Take your budget into consideration. Miele is often considered a high-end brand and may cost more than Bosch. Determine your investment limit.

Features:

Compare features such as adjustable shelves, temperature control, humidity control, and dispensers. Choose based on what's important to you.

Size and capacity:

Choose a size that fits your household needs and kitchen space. Consider the capacity you need.

Energy efficiency:

Check energy efficiency ratings. Choose appliances that can save you money on your energy bills in the long run.

Design and aesthetics:

Pay attention to the design and aesthetics of the refrigerator. Choose a style that complements your kitchen décor.

Warranty:

Compare the warranties. A longer warranty gives you peace of mind and protects your investment. Even the most expensive brands experience errors or technical malfunctions, but the most important thing is how the brand handles these problems

my Amana fridge is 15 yrs old. I browse the best local owned Appliance store every few months to prepare myself when I need to replace. Last visit I noted they are still showing Fisher Paykel/ they like GE CAFE line and I really liked the newer KitchenAid. I think F- Paykel is counter depth. I might opt for a Liebherr when the time comes tho......that Euro style of going taller allows a narrower footprint. Even Frigidaire has recently come up with a similar version..