Interested in hearing how this pans out. I agree that it is lame of the rep to determine the "cause" without ever looking at the damage. Warranties by these companies are useless if they don't stand behind them. Do you have pictures of the damage? Is it confined to the same areas on all the doors? Are your cabinets stained or painted? When the finish peeled and chipped on my Kraftmaid bath cabinet (painted finish), the person on the phone said it sounded like moisture damage because the cabinet was located in a bathroom. I said, "So what if it's in a bathroom? You sell bath cabinets so you know they are going to be in there." The sent me all new doors and drawer fronts without any hassle. Let's hope Diamond does the same for you. Please let us know what happens.

How would you describe the color? so hard to tell from on line photos. thanks!

Have you contacted Diamond. Or asked Lowe’s to do so.? We just installed a factory finish color on our house and they gave us touch up paint as well the formula was readily available at Sherwin Williams . I’d go to Diamond either the local technical rep or thru email into their system technical support or customer service to get the formula . it should not be a mystery if it’s exact match you want altho I don’t know why . Often trim is differentiated by a shade or two.

Cherry was actually a compromise too. The intent wasn’t luxury, we just had trouble finding a medium stained wood that wasn’t honey tone. This was something we could both agree on… but it didn’t look stripey in the store. I only saw Diamond allude to this, not KraftMaid, and had hoped it was different. Apparently not so. Budget-wise… well for cabinets and countertop (coincidentally?) 28 is our high end, with other funds for paint and flooring. The budget started with an insurance payment. There was a drain problem in the kitchen that caused damage to the cabinets and got under the tile a bit. The cabinets are 40 yr old builder grade and not able to be matched. The flooring is tile and only damaged in a small area but continuous throughout most of the house- again, cheap stuff but something we liked. We felt we would rather have slightly better quality permanent kitchen items and a look we enjoy there than use funds to tear up a large amount of tile we were okay with and replace it with cheap stuff we liked less, while still going cheap with the kitchen too. Reallocation of funds definitely. Not the most overall fluid of designs but a better base for the long term items and room to grow for the rest of things. A lot of people pay extra to upgrade everything all at once but a big loan just isn’t right for us. We’re not going anywhere so we have a little more time and effort than money in the moment. Add that all up and that’s how we ended up with semi custom at Lowes with paint on the side. (Appliances were new before the water damage.) Although I have been thinking about demo, containment, cleanup, and other bits, it is true when you say that you don’t know what you don’t know and there still could be factors I’m missing. Do you not think that there’s a scenario where a homeowner could save or at least reallocate a bit by being a little more hands on? $750 is small compared to the overall budget, for example, but will pay for a decent sink. I like where you’re going latifolia. Reallocating funds is exactly what we intend and we’re trying to think long term options. In terms of forum etiquette for posting the layout, do I do that here or in a new thread? Also, please don’t laugh too hard… what does “DH” stand for? Every time I see it I read it as a term of endearment, “Dear Husband”, which mostly fits in the conversations, but seems unlikely that I am correct.