Wow! I have some old (not worn) wool socks I bought years ago to go hiking in. I never used them because they were too bulky and big for my feet. I dug them out last week because my feet were like ice cubes. I am thinking of putting a wood stove in my house. Been thinking of it for years, actually, but am so tired of being cold.

I have gotten something for free. Last year I bought a wireless headset for work from a Chinese based company. They sent me another free if I gave them a review. Which I did. I gave the other one to my daughter. The headset works great still and is much more comfortable on my ears than the one provided by my work.

I purchase Bombas every Christmas for my family.

I've seen the Bombas but haven't purchased any. I wear socks every day, but usually cotton. DH is the wool sock wearer in this household. After hearing your good experience story, I'll look at them again. We love good customer service :)

I have become a convert to wool socks late in life. I've never had Bombas, but that is a super thing they did for you.

Nice! Definitely some good customer service there 😃

And IMPE, wool socks are the best for keeping my feet warm - cotton gets damp and chilly. I like cotton for warm weather, as it feels cooler.

Even better.....knitting your own wool or cashmere socks.

What a lovely story! I appreciate anything positive this time of year. Will definitely patronize Bomba in the future.

I thought sheep were shaved in the Spring?

I can't wear wool anything. It gives me a itchy rash. Wish I could.

Congrats!

Jane

I love their socks, slippers and knee highs. It's is hard to find knee highs these days.

Their company gives 1 pair of socks to those who need them for every pair they sell. What a lovely yet practical donation.

Bombas also makes/sells underwear and t-shirts. As with the socks, for each item purchased, they donate an equivalent number of the same item to the homeless. We've been a "Bombas household" since 2014 when we first saw them on Shark Tank.

Right now, if you purchase at least $85 worth of products no later than Tuesday, December 20, you will get free 2-day shipping and have the items delivered by December 24th. They don't say what time tomorrow, so the earlier the better. Their normal customer service hours end at 7:00 p.m. Eastern, so that's 4:00 p.m. on the West Coast.

Also, if you sign up to get e-mail notifications from them, you can get 20% off your first order.

That is most impressive. I 've come close to ordering from them but still haven't as yet. One of these days for sure.

Good customer service is what sets one company apart from others. IME, I've had excellent customer service from King Arthur Flour, Sierra Trading Post, Bluestone Perennials, and Gardener's Supply Company. But nothing like Bombas which went above and beyond the call of duty. And an order placed late Friday afternoon--after 4--and it arrives in the Monday mail! During Christmas rush!

Let us know how you like the socks! If they are warm and machine washable, I'll make a note to ask my daughter for some next year. I have Raynaud's, and wear wool socks and disposable foot warmers from fall into spring.

I had a nice customer-service experience last night. I called Amazon when I discovered they were still billing me for my grandsons' Free Time on their tablets, even though the boys had stopped using those tablets almost a year ago. (I hadn't noticed the charge on my credit card until now because I make so many Amazon purchases.) So I called, expecting them to cancel the service and refund the most recent payment. But instead they refunded 11 months of payments! That was a pleasant surprise.

I'm wearing a pair of the socks today, and they are terrific. Very lightly cushioned and even that little bit makes a big difference. They're very warm and fit just great. I do realize they are quite expensive, but they are truly worth it. (But I never would have believed they're worth the price until I actually wore a pair.)

That is really wonderful customer service, and am especially glad to hear it’s from a service-oriented company. We’re a Bombas family too. I really love their no-show and ankle socks. Never have tried their wool crew or others as I currently have a decent supply of smartwool.

I've had a hard time finding "wool socks" that actually have very much wool in them, but I guess it doesn't matter as long as they are WARM. I wear cheap all wool socks to bed, but they can't go in the dryer and are pretty shapeless after a couple of months, even with air drying.

Oh my gosh, what a wonderful outcome! I'm really happy for you . . and now very impressed with Bombas!

And yet more about the wonders of Bombas. Just saw this on the website. It's called the Bombas Happiness Guarantee:

We'll Replace or Refund Your Items if They're:

• Lost In The Laundry
• Disappeared With Your Luggage
• Your Dog’s Favorite Chew Toy
• The Wrong Size
• Worn, Torn, Or Developing Holes
• Turned Into Sock Puppets

...or anything else that may happen to them. Just reach out to our Customer Happiness Team, and they’ll make it right.

Bomba’s also makes great cotton socks. I am another one who can not wear wool, thankfully I live in a warmer area and cotton will do.