I'm so sorry that happened to you. When I purchase a house they ALWAYS tell me how I NEED to buy a home warranty....same thing...bad idea. They claim it's their job to tell me about it....they can't skip it. So....next time you know.

https://youtu.be/Y-GxcejOlFA?t=77s

Totally agree with you, and I have talked about that at length before. Not only can they not get there in time, but (at least where I live in SoCal), they are often/usually/always(?) sending the bottom of the barrel, worst of the worst techs. If they can somehow even fix the problem, they try to charge more, telling you it's outside of the warranty. Eye roll. If the techs those companies were any good at all, they'd go out on their own and make a lot more money.

Another tactic they use around me is to have the same group of people operate under different names. So if I called Fidelity Warrenty (back when someone gave us a warranty as a gift, and I didn't know better), they might send out ABC company, who were horrible, tried to rip me off, and couldn't fix the problem anyway. So I call Fidelity back and say, don't ever send ABC again! And then Fidelity sends Amazing Repair or some such name out... and it's the same people driving the ABC truck.

I threw in the towel a long time ago. I did my research to find a local person who had excellent reviews everywhere, and is reasonable, and can often come within 24 hours. Life is good, without warranty people in it.

I've never bought one, not for any car or appliance. My niece however has, and she used it for a just out of factory warranty washing machine - which was replaced. I understand that's unusual.

A few years ago I was buying a simple plain no frills refrigerator to be used as a garage spare. The clerk (woman if that matters) was bending over backwards trying to insist I buy the extended warranty. I don't know if they get points, or bonuses, or just what for selling them, but her whole presentation was overkill. She had the sale rung up with the warranty included while I was still saying no. At the end of her spiel, she had denegrated the (store brand) refrigerator to the point it sounded like a piece of trash that should never leave the store. That one didn't, at least with me. I walked. I wonder if she ever understood her mistake in sales technique, I was very tempted to go back and explain to her why I hadn't purchased and what she could have done differently. Home Depot had what I needed and no one pressured me or barely paid any attention to me but an improvement, just a beverage and extra ice keeper for DH and his friends ;)

I'll pass on the warranties every time. Whenever I buy a power tool at Lowes they'll offer me a warranty, no thank you. As for your mystery leak warping the floor, my neighbor noticed a similar problem 2 years ago. Turned out that the waterline to his fridge's ice maker developed a slow drip in the rear. He had to replace his whole kitchen flooring the damage was that extensive, the water migrated under the adjacent normal looking flooring. A water alarm would have been a much cheaper investment for him than any warranty out there.

They wouldn't be offering warranties if they were losing money. I had to laugh one time when we bought a band new fridge. The first week the handle broke in half and was unusable. Did you know handles are considered cosmetic and not covered. Lol I think a handle is an important part of a fridge. It's nice to be able to access the inside. We bought it from an independent appliance store and they though it was absolutely ridiculous also. They bought us a new handle.

Thanks for commiserating with me!

The Monogram's 'works' are on top, behind a panel. It's dry up there, and it's dry underneath, behind the kickplate. The water line for the icemaker is visible behind the kickplate -- dry as a bone.

I'm hoping the wood floor was damaged by the dishwasher, which has been dry for a couple of weeks now. Floor isn't worse, and may be a tad better. (Wishful thinking.) The new DW is scheduled to be delivered and installed Thursday by our local -- now with a big online presence -- Abt Appliances. DH and I have been getting our dishes cleaner than the old DW, but at the cost of 'dishpan hands'. Boo-hoo.

at the cost of 'dishpan hands'.

chisue, rubber gloves work wonders. Plus you can then use really hot water.

When I handwash, I slather on lotion then put on the gloves. The hot water then turns the whole experience into the closest I get to a professional treatment lol. Feels great!

The one positive experience we've had with a warranty was for a portable dehumidifier. The price for said warranty was about $35: which extended the manufacturer's warranty by 2 more years. We have had 2 dehumidifiers replaced under these warranties….well worth it since they rarely seem to last the 3 whole years.

Not on an appliance, not on jewelry, not on a car, not on a mouse I will not buy them Sam I am.

In California, certain warranties are illegal to be sold, especially ones that are advertised on TV for cars. If you read the fine print, it will say "Offer not valid in California," which makes me wonder why they run the ads in California.

It's definitely true that warranties are not sold to lose money, and so in the long run, you save money by not buying them.

The one exception you might consider is a warranty for a new computer, especially if you use it a lot and feel that you are prone to getting viruses. I generally buy one year's worth of protection and let it expire after that. After the first year, I am familiar enough with the computer not to need the tech help, but for the first year, I do tend to use it.

I bought a new refrigerator, a washer and a dryer in 2014, from Lowe's. And I bought the 5 year extended warranty on all three appliances. In 2019 the ice maker on the refrigerator stopped functioning properly. It still made ice, but only sometimes. Then 1 week before the warranty expired, the washing machine quit. Totally. So I called Lowe's to report both 'outages'. They sent someone to look at them almost immediately. The outcome was very simple, they installed a completely new ice maker in the refrigerator, no charge to me. And they refunded the total price of the washing machine, so I could get a new one of my choice. I was definitely not expecting that! What I had paid for the five year extended warranty on three appliances was less than half of what the washing machine alone had cost. I considered that a bargain!

So yes, I bought the new washing machine from Lowe's, and yes, I again bought a five year extended warranty on it!

Rusty

I remember a thread over on the kitchen design forum where some woman told the original poster not to buy the warranty on her appliances. She said warranty sales were her family's business ;-)

Whenever anyone tries to sell me a warranty I question the quality of the product they are selling. That usually gets them to stop their nonsense, because seriously, I pay top dollar for things I expect to last.

The only time I have purchased a warranty was when I bought my dishwasher in 2013. I don't know why, I just had a feeling that I should... and it paid off. The electronics failed twice in the first 2 years.

After the second panel replacement it has been fine (although I dislike this dishwasher for several reasons) until just recently - it has developed a non-critical malfunction (short cycle or top rack only reverts to full standard cycle mid-wash) but the extended warranty is long over.

They are not going to sell a product (warranty) that they are going to lose money on, meaning they are betting you won’t need it or they can weasel out of coverage.