Contractors/Tile Installers - Is this acceptable work?
kdanae
3 years ago
Featured Answer
Sort by:Oldest
Comments (19)
AJCN
3 years agokdanae
3 years agoRelated Discussions
Help! Is this tile installation acceptable?
Comments (19)Hello again. Thank you all very much for your comments. The tiler did come back, take a look and say he'd redo if we wanted; he added some grout so it doesn't look quite as bad. We're working on our punch list and I'm still on the fence about asking him to chip and replace those tiles. Regarding the variation in grout width, I believe its because the walls were so uneven. We had big problems with the rough carpentry in that room and our GM had to do a lot of kludging with drywall to get as straight as possible. Here's what the tile guy said about why the cuts were jagged and others he did were not: The crisp cuts were done with a "clipper" tool that snaps off a clean cut. He said they prefer to use that when the can, but when they are cutting off a small section of tile they must use the wet saw, which typically produces a jagged edge and especially when cutting of a small portion of the tile. Interestingly, I went to the Tile Shop (chain store with own-brand tile only) where we purchased the tile to ask their opinion, and their installations had lots of the jagged-cut tile. They presented this as standard and expected. (It is glazed porcelain.) I have learned through this process that I'm on the picky side - OK, I want things to be done well, or at least as well as possible - call that picky if you like. This is a big investment for us and I want things to look good. Still, I am surprised that this type of jagged cut would be considered a standard practice....See MoreTell Me True - Would You Accept this Tile Work? Pics attached
Comments (50)I second stw's thoughts...blame Bill LOL Really though, it's a horrible tile job. I've had jobs not as bad removed because of errors, but that job is terrible. Try to explain to DH about your kitchen value. Obviously you've put together a lovely new kitchen, which is great for resale value, but you took a very visual portion of the kitchen and basically wrote grafitti on it. So when you enter the kitchen to buy it...what will you see? The beautiful kitchen or the grafitti...when "F" is written on the wall...your eyes see that first. This is the tile equivilent to "F" written on the wall of a gorgeous kitchen. It's really bad. In addition, it will likely fall off eventually due to the luan...sheesh what a dork. I'd never use him again...I would let a good guy redo an error, but this guy went wrongg on so many levels (alignment, substraight, grout application, caulk application) that you're just going to be throwing good money after bad if you reuse him. I learned that the hard way, trust me, you don't want to let him anywhere near your walls aside from the removal process, and frankly, I wouldn't even allow him to do that in my home. I have to ask...because your kitchen is so gorgeous in all other finish choices....why the shiny white grout? Is there a white element to the kitchen I'm missing??...See MorePopcorn ceiling texture - is contractor's work acceptable?
Comments (32)Breezygirl, this does help since one of the reasons my kitchen was going to cost so much was because I wanted to remove the empty soffit and install 36" cabinets with crown molding. Most stores wanted to then remove all the popcorn first in all rooms downstairs telling me they could not patch it up. My most recent quote was in January 2014 and the contractor was going to put a beam to separate the rooms which I did not like as he said he had to remove the popcorn. I prefer no beam and to have just a straight line with the other room having popcorn if it costs too much to remove. I will try to take a picture of my kitchen. I love my tiles and it is helping to see that BM Simply White looks best with my tiles. I am going to put the recessed lights in my living room which is my home office and leave the fixture in the dining room part of the home office. I will then see if that room becomes a mess (has no lights in the ceiling now) before seeing who can patch up my ceilings. I will revisit my kitchen cabinets after the lighting is done downstairs, my wood floors are installed in the other three rooms to close out my insurance claim and my windows and doors downstairs are replaced as the vinyl has cracked and it is cold in the winter time. I really want kitchen cabinets and a counter like Breezygirl. I needed tiles due to little dogs going in and out the sliding door in the kitchen and having a KitchenAid dishwasher that will be 5 years old at the end of October with now poor reviews of a failing pump. I can't afford another insurance claim for my wood floors. I am only using the dishwasher if I am home. I paid a lot for this dishwasher....See MoreTile Expert Opinion - Is This Installation Acceptable Or Normal?
Comments (13)Thank you for all of your input. Just to clarify a few of the statements and questions that have been made: 1. I'm not sure what Sophie meant by mentioning "As long as you pay him to fix the issue that your instructions caused". I hired a custom home builder to build this house for me. During the design phase, we went to his showroom and picked out one of the tile options that his designer provided. We were asked what size grout line we wanted and I said that we wanted something smaller than the standard size so what are our options? I never provided any instructions to him as he is the expert. That would have been quite an insult, not to mention the fact that is not my expertise. 2. I'm not sure what the manufacturer recommended grout line is but I will check the box and see. I will also check to see if it says rectified anywhere on the box. I will be there later today. 3. I have already covered in point #1 that it was not my materials. I hired a custom home builder so I wouldn't have to worry about things like this. 4. Joseph's point was exactly my point to them. No one mentioned that this might be an issue with a small grout line. If they would have done that, I would not have went forward with that choice. I appreciate everyone's input as I just want to confirm if this is standard and if I am being unreasonable in asking them to replace the ones that are sticking up....See Morekdanae
3 years agokdanae
3 years agokdanae
3 years agokdanae
3 years agokdanae
3 years agomillworkman
3 years agoAvanti Tile & Stone / Stonetech
3 years agoMint tile Minneapolis
3 years agolast modified: 3 years agoAvanti Tile & Stone / Stonetech
3 years ago
Related Stories
REMODELING GUIDESContractor Tips: How to Install Tile
Before you pick up a single tile, pull from these tips for expert results
Full StoryGREAT HOME PROJECTSHow to Install a New Tile Floor
Is it time to replace your tile floor? Here’s how to get it done, which pros to call and what it will cost
Full StoryKITCHEN BACKSPLASHESHow to Install a Tile Backsplash
If you've got a steady hand, a few easy-to-find supplies and patience, you can install a tile backsplash in a kitchen or bathroom
Full StoryTILE6 Questions to Answer Before You Install Tile Flooring
Considering these things before tackling your floors can get you a better result
Full StoryCONTRACTOR TIPSContractor Tips: Countertop Installation from Start to Finish
From counter templates to ongoing care, a professional contractor shares what you need to know
Full StoryFLOORSHow to Get a Tile Floor Installed
Inventive options and durability make tile a good choice for floors. Here’s what to expect
Full StoryBATHROOM DESIGNHow to Match Tile Heights for a Perfect Installation
Irregular tile heights can mar the look of your bathroom. Here's how to counter the differences
Full StoryREMODELING GUIDESFinishing Touches: Pro Tricks for Installing Fixtures in Your Tile
Cracked tile, broken drill bits and sloppy-looking fixture installations? Not when you follow these pro tips
Full StoryDOORSContractor Tips: Choosing and Installing Doors
Picking a door involves more than just visual appeal. Here's what you need to know to make sure your doors and hardware last
Full StoryBATHROOM DESIGNHow to Install a Toilet in an Hour
Putting a new commode in a bathroom or powder room yourself saves plumber fees, and it's less scary than you might expect
Full Story
cpartist