Are the print jobs being sent to the printer queue? Are you seeing the little printer icon down is the system tray? When you open it up, is there an error on the first job? Maybe stopping and starting the print spooler would help. Open a command prompt (click start-->Run, type in cmd and click OK) type the following two commands and press the enter key after each: net stop spooler net start spooler Have you deleted or uninstalled the printer a couple of times? Trying to figure out why it's showing LPT3 and not LPT1 after a clean reload of Windows. The DOT4_001 port is related to the USB connection and is perfectly normal for an HP all in one (showing both is normal). Another thing I can think of, you might try uninstalling (deleting) the printer from the Printer and Faxes folder, then unplug the usb cable from the computer side. Restart Windows, then plug the USB back in. BTW, the others that are attempting to help you don't necessarily know what you mean when you write "Have re-installed os, anitvirus, drivers, downloads from both manufactures for all" or "Have checked settings and options, many times, will do it again". Maybe you are repeating the same steps over and over missing just one critical piece. Like, for instance, HP printers install better if you wait for the installation to complete before plugging in the USB cable. The installation will tell you to plug it in, but there is a check mark there allowing you to plug it in later. Sometimes scanning issues are power related too, maybe try a different electrical outlet. Hope you get it sorted, Pam

I can certainly sympathize with your situation...I have been without a printer for many months now because the ink cartridges are so expensive. I have a Canon Multipass 550 which has been a lifesaver in the past...being able to fax, copy and print...then when you do breakdown to buy one...install it and it still says empty cartridge, you really want to scream. But get this...the cartridge isn't the problem...it's the print head...to the tune of $50 or so and this is the third time I have replaced it and lord only knows how many cartridges were full before I wised up! Now get this....those print heads can be washed in your kitchen sink, dried on the counter and reinstalled...I sure am glad I saved the other two, i'll try that next time! But, now...I can't get the printer to print everything on the page....it prints one or two lines of the document, then skips a good paragraph size area and picks up the print again......any suggestions! and of course, it doesn't help that the manual is online and no hard copy is provided...I'm ready to do the old uninstall/reinstall thing and see if that helps! Technology sucks....here today, obsolete before noon the next day! and it wasn't a cheapee either...about $250- $300 smack a roos 2-3 years ago! Even with the cheapees....you spend a fortune on ink, that's were they make the money i guess! So what do I have to lose if the washing dosen't work......blank pages! Congratulations to anyone who can buy Canon Cartridges for $2.00 what is the secret! Here is a link that might be useful: http://homepage.ntlworld.com/wilf.james/cartclen.htm

The crash was eveil and took place in stages. First, I was told there wasn't enough virtual memory. The the screen/programs kept freezing and I had to use the start button on the tower to shut down the session in order to get out of the frozen screen. Things got very slow and when I ran MS security Essentials it removed several files but the problems persisted. Finally, when I rebooted I didn't have a router and last, the modem stopped working. I took the tower to a local repair shop and he was very curt when he called me and said I had a terrible virus. He was about to wipe clean the hard drive and I askede if I could come in and save some files. His reply was that he didn't have time to wait for me. I couldn't stand going without email and internet so I just let him do his thing. Oh, he also told me to get a new router and he had never seen my old router. I did as I was told and went to Staples where a salesman advised me against getting the super-duper wireless model router because my ISP, TDS is notoriously slow (boy do I agree with that!) and even if I got a very good router I still would never be able to stream movies. The repairman gave me back the tower with a version of XP slightly different from my original (no, I don't know what I had, only that the screen and icons work a little differently), Internet Explorer 8 and Outlook Express. I immediately had problems setting up OE even thgough my ISP confirmed I had used all the correct settings. I had bought a new printer with wireless capabilities and it worked only as a wireless. Then--the router stopped working!!! When the man from Staples came he sat down and opened a few programs and punched in changes while he was able to talk to me. He found that my laptop had a virus but I no longer use it because I prefer my netbook. He told me he found several settings that were incorrect even though I never changed them. He was quite a whiz, polite, patient and I am pleased I now know someone local who will come to my house if I need him. He said Staples will have some good sales around Christmas and recommended HP. One of my previous desktops was HP and I was always satisfied with the way it worked. He carefully told me he thought I would find what I want and get a better deal with an HP when I said I was considering a Dell. Lastly, he recommended I get 6G of RAM, 500 or more on a hard drive, and a quad core processor. I am about to put out a general question on this forum asking what I can expect if I pay for a quad core vs. a dual core. Before he left he asked if I wanted him to he would set me up with a gmail account. I told him TDS's POP3 and SMTP is gmail and I was going to let them set me up with their gmail for my two email addys. My mail is @ TDS, not @ gmail, but the server uses gmail. Not certain I understand this. Sorry, I am aware I said a lot but didn't tell you specifically what the tech did when he came to my home. It was like he worked magic! Nancy

The bad news is that apparently this is a very common problem with this printer. Not sure if there's good news or not. The way it sounds from what I've found is that there's probably an issue with, most likely the color cartridge. Several resolved it by replacing the color cartridge, whether defective or a low tank, I'm not sure. Here's one excerpt I found: "I just got off the HP help line. After changing my black ink cartridge a test page was printing each time I turned the machine on. This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink. I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty. It turns out that you cant do it. HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings. And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer. The printer was inexpensive sure, but I'm paying for it in wasted ink." But I did find this at the HP support center: "To ensure the highest-quality prints, the product performs an automatic alignment process when you setup the product for the first time, and when you replace the cartridges as part of normal maintenance. The product prints an alignment page during this alignment process. You must complete the full alignment process or the product continues to print an alignment page each time you turn the product on or off, or start a print job. HP used to be solid printers. (sigh) Not anymore. Do you have new cartridges? Also, are the ones in there HP brand or a generic? Here is a link that might be useful: An Alignment Page Prints Every Time that the All-in-One is Turned On or Off or a Print Job is Started