debit card froze by bank for fraud
6 years ago
Featured Answer
Sort by:Oldest
Comments (28)
- 6 years ago
- 6 years agolast modified: 6 years ago
Related Discussions
Fraud alert
Comments (10)I logged into my Citicard account online and it does show the charge I was told about and then a credit for the same amount. There are three additional charges on 10/30, 10/31, and 11/01 for amounts of $6.95, $1.00, and $1.95. These were all online purchases, and I'm sure these were made just to check that is was a "working" account. It also shows that the account has been closed. So the call was legitimate. I will call the number on the back of the card and ask that those charges also be removed. I also checked my Chase account, and there is nothing suspicious there. I never use the Chase card for online purchases....See MoreUgh, credit card fraud
Comments (20)I received this in an email today. Will we *ever* be safe? ;o) Dear Cardmember , Recently, Citi was notified of a system breach at Epsilon, a third-party vendor that provides marketing services to a number of companies, including Citi. The information obtained was limited to the customer name and email address of some credit card customers. No account information or other information was compromised and therefore there is no reason to re-issue a new card. Because e-mail addresses can be used for "phishing" attacks, we want to remind our customers of the following: Citi Cards uses an Email Security Zone in all of our email to help you recognize that the email was sent by us. Customers should check the Email Security Zone to verify that the email you received is from Citi and reduce the risk of personal information being "phished." To help you recognize that the email was sent by Citi we will always include the following in the Email Security Zone in the top headline portion of all our emails: Your first name and last name Last four digits of your Citi card account number And recently to increase security, we have added your âÂÂmember sinceâ date located on the front of your card, where available. More information about phishing is available here: learn more Important steps that you can take to protect your security online: Don't provide your Online User ID or password in an e-mail. Don't reply to e-mails that require you to enter personal information directly into an e-mail or URL. Don't reply to or follow links in e-mails threatening to close your account if you do not take the immediate action of providing any personal information. We may send you an email regarding your account requesting you contact us via phone. It is not recommended to use your e-mail address as a login ID or password. If you suspect that youâÂÂve received a fraudulent e-mail message, please forward it to us. Forward suspicious e-mails to: spoof@citicorp.com If you have any questions or concerns about emails that you may receive that look suspicious, we encourage you to contact Citi Customer Service at the phone number on the back of your card....See MoreDebit Card - Tracking Use
Comments (23)I'm appropriately wary of infections and phishing attempts, and am very computer-aware, have a hardware firewall on my broadband service in addition to a software firewall, antivirus, antispamware, and I don't use IE for browsing. For online purchases I use a CitiBank card that carries a virtual account number feature. A cardnumber was stolen once at an online site, but it was a virtual number so the transaction for it had already been run and the perps couldn't get any success with the number. Quoted from http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre04.shtm: ATM or Debit Card Loss or Fraudulent Transfers (EFTA). Your liability under [U.S.] federal law for unauthorized use of your ATM or debit card depends on how quickly you report the loss. If you report an ATM or debit card missing before it's used without your permission, the EFTA says the card issuer cannot hold you responsible for any unauthorized transfers. If unauthorized use occurs before you report it, your liability under federal law depends on how quickly you report the loss. For example, if you report the loss within two business days after you realize your card is missing, you will not be responsible for more than $50 for unauthorized use. However, if you don't report the loss within two business days after you discover the loss, you could lose up to $500 because of an unauthorized transfer. You also risk unlimited loss if you fail to report an unauthorized transfer within 60 days after your bank statement containing unauthorized use is mailed to you. That means you could lose all the money in your bank account and the unused portion of your line of credit established for overdrafts. However, for unauthorized transfers involving only your debit card number (not the loss of the card), you are liable only for transfers that occur after 60 days following the mailing of your bank statement containing the unauthorized use and before you report the loss. If unauthorized transfers show up on your bank statement, report them to the card issuer as quickly as possible. Once you've reported the loss of your ATM or debit card, you cannot be held liable for additional unauthorized transfers that occur after that time....See MoreFrozen Credit Card in Florida
Comments (20)Oakley: Was it a debit card? I wonder if debit cards have tighter rules. But then again, my ATM won't dispense more than a few hundred at a time. I'm sure the bank would say they don't want big spenders emptying them out and keeping other patrons from getting money. BLFenton: I get your point about building a credit record. But people can -- and do -- overdraft their accounts. Some people are responsible using them; others try to game the system. Banks have built-in mechanisms that allow them to permit the overdraft and then charge the user high fees to cover it. Some users don't even notice the charge part in their card agreement. (How can they not know they don't have enough funds to cover a purchase? One situation: similar to writing a check and thinking the bank has deposited your paycheck already when really it's on hold and hasn't 100% cleared.) Bank of America, not too long ago, settled a case about debit-card overdraft fees for $400million. Card issuers need to make money somehow on these debit cards, which are typically given to you for free with your bank account. Credit-card issuers, at least, can charge an annual fee. That's why Bank of America tried to start that $5 debit card fee....See More- 6 years ago
- 6 years agolast modified: 6 years ago
- 6 years ago
- 6 years ago
- 6 years agolast modified: 6 years ago
- 6 years ago
- 6 years ago
- 6 years ago
- 6 years agolast modified: 6 years ago
- 6 years ago
- 6 years ago
- 6 years ago
- 6 years agolast modified: 6 years ago
- 6 years agolast modified: 6 years ago
- 6 years ago
- 6 years ago
- 6 years ago
- 6 years ago
- 6 years ago
- 6 years agolast modified: 6 years ago
- 6 years ago
- 6 years ago
- 6 years ago
- 6 years ago
- 6 years ago
Related Stories

MOST POPULAR9 Real Ways You Can Help After a House Fire
Suggestions from someone who lost her home to fire — and experienced the staggering generosity of community
Full Story
ravencajun Zone 8b TX