Frontier Bad Phone and Cable Company- overcharges Widows
Lisa
3 years ago
last modified: 3 years ago
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dandyfopp
3 years agolast modified: 3 years agoRelated Discussions
How do I stop people from calling my mom?
Comments (10)Sushi has pretty much summarized the dangers ahead. There is no way to truly screen her calls other than you or your cousin being with her 24 hours a day. Allowing her the freedom of answering her phone, puts her at risk -- for physical, financial, and emotional harm. I'm also a "been there, done that." My mom used to think she was outsmarting telemarketers by telling them that she was a widow and in ill health, so she couldn't afford to buy their products. Some of the callers had her name and some address info. I'd tell her over and over again that she was saying too much and that the callers could come to the house. She'd promise to do better, but the next time I'd see her, she'd proudly relate how she told off a telemarketer. Eventually she moved to an assisted living facility and the situation was better. The address change in addition to the phone number change lessened the frequency of calls. When she moved into the memory care wing, her phone did not move with her. As far as doctors, etc., do what sushi recommends. Make yourself or your cousin the contact person. That's what I did with my mom even before she moved to assisted living. Perhaps you could "train" your mom to always defer to either you or your cousin when answering questions over the phone. For example, "I'm sorry. You need to talk to my daughter/niece about this. She takes care of everything for me." There's always the possibility of changing her phone number to a new and unlisted number....See MoreRidiculous estimate from Comcast to run internet to the home?
Comments (28)We had been in contact with our internet/tv company for 9 months before they finally did anything (just got internet/tv hooked up Thursday and we've been in the house since mid December). Unfortunately it seems like not everyone is always on the same page for what should or needs to be done. They continuously changed their mind and FINALLY decided we could install our own conduit with sweeps at certain lengths so all they had to do was pull wire and install their pedestals above ground. Good thing because we already had 2 of the 3 runs done. They quoted us $8000 to dig and install conduit for one run about 250' long. Multiply that by 3 if they had decided our installation of conduit wasn't okay. In the end we were out $60 for them to install at the house. No charge for them to pull wire. After saying all that.... try to talk to someone else. In our experience it depended on who you talked to or who looked at the project. Sorry you're having to deal with this. It's incredibly frustrating....See MoreDo you ever completely shut off your devices for days and days?
Comments (35)I spend about an hour in the morning catching up on the news, my Etsy shop, here, a jewelry community of which I'm a member and moderator and checking my email. After that's done, it's breakfast, whatever household chores need to be done and I usually spend several hours a day in my studio. I'm too busy during the day to spend much time on the internet. If I take a break from whatever it is I'm doing, I'll get online for a few minutes. In the evenings, after dinner and clean-up is done, is my relaxing time and I usually watch tv and do things on the internet at the same time. My attitude is much like Marilyn C's in that I have a lot to do and enjoy spending time by myself. For a long time, we didn't have television, so the internet was the only way we had to keep up with the news as well as being a main source of evening entertainment. I don't have a smart phone, so my phone is for making and receiving calls only. When we go on trips, we take our laptops with us and spend time in the mornings and evenings catching up with online things. The rest of the time we are out seeing the sights and sometimes we end up on places where internet connections aren't very reliable which means we're "unplugged" whether we like it or not. I remember being in a hotel in Aruba a few years ago before we had laptops (just desk tops at home) and the only source of internet was a computer in the hotel bar. I used it every few days to check the local news which is how I found out our home was in the path of a forest fire. Having that knowledge prompted me to contact our neighbors for updates so we were in the loop. However, I'm not sure what good it did us because there was nothing we could do it about it from such a difference and knowing about fire being so close just caused worry and stress. I find it disturbing and kind of sad to see families sitting together at a restaurant but none of them talking to each other because they are all glued to their phones. Or, not fully experiencing an event or attraction because they are paying more attention to their phone than what is going on around them. But, that is their loss (or perhaps they don't consider it such), and none of my business, so I try not to concern myself with such things. Technology can and does enrich our lives as long as we are in control of the technology and not the other way around....See MoreCanceling/changing AT&T Direct TV Cable
Comments (51)Your tale sounds so familiar. My wife, that person who has far more patience than I, dealt with AT&T for possibly six months or longer with every month getting worse. We don't and didn't have Direct TV so at least that part wasn't an issue but every month and sometimes several times a month, she'd call AT&T to complain about the current billing being higher than the last month's bill. And THIS is after she's already been assured that the "next" bill will include the new discounted amount and 'special program $ amount she'd been promised as well as the account being straightened out as to what program we were on, etc. Poor lady must have spoken to 20 different sales reps, none of whom knew what they were talking about nor how to do anything other than guess what key to press or blank to fill in on the screen. Best advice I can offer is to be persistent as well as scream and holler if need be until they finally transfer you to someone with half a brain....See MoreLisa
3 years agoc t
3 years ago
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