Disappointing Products/Purchases?
7 years ago
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John Deere X300: What a disappointment!
Comments (66)From telephone calls, email, and internet research this is some of what I found: the dealer where I bought the mower quoted $1100.00 to just replace the mower shell. John Deere gave me a quote of $1500 to 2000. to replace the complete mower. Three dealers told me that only the shell was available at a cost of $636. to $713. A dealer in MI said he had to go to another place to look it up and came back with a complete mulching mower for $701. but could not find the 42X. I finally found a person in IL that was both knowledgeable and helpful. He would get me a complete mower for $600.00 plus $150.00 trucking. He said the mulch kit would be $125. installed. He gave me a part number for the mower and told me to give this number to my dealer as then I wouldnâÂÂt have to pay for the trucking. He told me that the mowers have to be ordered through a different system and that he sells 2 to 3 every week. I found the mulch kit online for $100. shipped. A dealer in PA told me essentially the same thing as the one in IL. Another dealer said he could not find that part number I had given him (from the IL dealer) but could get a 38 inch mower for $600. and the mulch mower for $700. During this time I called my dealer. At first they told me the number I gave them was not a John Deere number. Then, with some hand holding, I got them to check further and, yes, they did finally find the mower. A week and a half and seven telephone calls later they quoted a price for the complete mower around $860. and with tax and installation, a final cost of $1000. The mulch kit would be $300. installed. (Seems like a wee bit of profit there.) If I do replace the mower, the cheapest is to pick up the mower myself, buy the mulch kit separately, and find a volunteer to install it which would be about $742.00. If I have it shipped with the mulch kit installed and hire someone to install the mower it would be about $925.00. If I go back to my ever helpful dealer it would cost $1300.00. It seems like John Deere is a bit confused. This old saying comes to mind: they donâÂÂt know if they are afoot or horseback. In looking at other reviews I found that quite a few have mower problems. And people generally seem to be satisfied with the tractor but not the mower and I would agree with that. I feel there may be a design problem with the mower but my main complaint is the lousy customer service on the part of John Deere. Not only have I never had a company that refused to do warranty work, I have had companies pay for work after the warranty expired (for instance Ford and Toyota paid for fairly major repairs) and other companies have done repair work when there was no warranty. I will never buy from this company again....See MoreDisappointed With Furniture Purchase
Comments (24)Hmmmm, lazy boy must be the biggest junk retailer out there...wonder how they stay in business with such a bad reputation? I agree the quality may not be what it was years ago. Well, Pennsylvania House isn't what it once was either. Folks are complaining about Ethan Allan too! It seem there is some sort of anger towards Lazy Boy though.... That having been said, we just furnished out family room with a reclining sofa and loveseat as well as 2 - $600 leather rocker / recliners from Lazy boy. We are happy so far. As far as them being constructed of cardboard, funny the cutaway model in the store shows wood. When I flipped mine over, again wood. As far as you not liking the fabric, I would say if it matches the swatch in the store then you are stuck with it; thats the risk you run on a custom order. We are awefull at making decisions from small swatches. That is why we bought a color we could see in the store, in full size. Further, we told the stuff that is not special order is returnable. Now if your fabric is off color (maybe the dye lot changed) or stuffing is lumpy, then I'd assume you could get a refund with little argument. Did you ask? I am sure there are high quality pieces out there. I am not convinced that a $1000 recliner is that much better than a $600 one. It may be a LEXUS brand vs a TOYOTA brand issue where you are likely paying for a bit more quality and a name. I know my parents bought there furniture 40 years ago for life. Quality was good enough to re-appoulster evey 15 years. Perhaps folks hear can reccomend brands like that...and what they cost. Ask yourself though, will you want the same style sofa for the then next 15 years? Will you want to pay to have it re-appoulstered down the road? Most folks figure to get 7 - 10+ years out of their heavily used (with kids) furniture and are happy. Other less used rooms even longer. If I get less out of my Lazy Boy I will certainly be disapointed but I will still be perpelxed as to what brand to buy next....and if that extra 20% in price is actually going to buy me something that lasts years longer. Good Luck and if the chair is truely defective then opt for a refund. Take a good look underneath before they cart it away. You will then better off judging the next one....See MoreVery Disappointed With Carrier Customer Relations
Comments (12)Hey Mike, I had previously been to the myinfinitytouch webpage but as you say it seems to be only for the wireless Infinity touch control. I've also been all over Carrier's various webpages and cannot find any method to create an account. It's impossible to create a login account with Carrier. My installer registered the system components and when I contacted Carrier about a way to create an account I was basically told to go away and contact my installer instead. I've clicked on the "Service" icon shown on the touch control and then the "software updates" and I have the option to insert a flash drive but that's useless to me unless I can download the software update to a flash drive. I had previously downloaded the update but I don't know if it's for a computer, smartphone or tablet or which operating systems it will work with. It doesn't really matter because the downloaded software update contains nothing but a bunch of PDF documents and a hex file. The hex file cannot be unzipped by any software I have and I can't find anything online that will unzip it. I've been zipping and unzipping files since zip files were first created so it's not like I'm a dummy. In other words, the software update from Carrier's website is totally worthless to me. I know that I can have my installer update it at the time of service next year but I'm getting frustrated by Carrier's mindset of locking out their customers. It's no way to run a business. Again, had I know about Carrier's total lack of concern for its customers I would have gone elsewhere. I appreciate your attempts to assist me. Thanks again. C. B....See MoreGrout disappointment
Comments (15)You can also get a grout stain in the exact color you wanted from the grout... the manufacturer makes it. It's a painstaking process, but it works quite well. My hubby installed a slate look porcelain tile in our foyer and hallway, about 400 sq ft area, it's a dark charcoal color and we chose a matching grout. Except it came out patchy and a lot of it looked very light grey. We hadn't wanted the grout to contrast at all. :( We tried the grout stain... hubby applied it with a thin paint brush... it was our solution to try before we chipped out the grout to redo it. We weren't sure whether it would hold up or not, but it's been about 2 years now since he stained it and it still looks great!!!...See More- 7 years agolast modified: 7 years ago
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rob333 (zone 7b)