It's amazing how they can track a package. Not that it necessarily makes it more efficient. LOL

It really is. Still says out for delivery, but I am not holding my breath. Last time it was pretty far away....

Iris - I think you are one of the few whose packages get lost in the shuffle. It's happened to me. There's no explanation .... it's just human error. *sigh* We have to live with it ....

I had a package that said shipped with NO tracking number. I called Amazon and it "had NOT" been shipped. They cancelled the order. Flaky 3rd party sellers.

My package went back to “out for delivery” from the “sorry it’s late” early this morning. At least it looks like they just forgot it on the van instead of delivering it somewhere else.

I don't buy from 3rd party sellers.

My Amazon satisfaction rating is 5 stars.

I had to complain to them recently about my deliveries marked as "handed directly to person" when none of them were. I received everything fine but I just wanted them to be aware this particular shipper was claiming they handed it to someone when in fact they left it by the door. I figured if anything ever came up missing I didn't want that claim on there.

They stopped doing that for a while but of course recently same thing - handed off when in fact it was next to the door.

As Lukkiirish suggested, I contacted customer service. I used the live chat. They did not find it in their system with the tracking number or address. They do not want me to drive it over and “confront the customer and get in a hassle”. Like somebody would get mad at me for bringing their package?! They also don’t want me to send it back to Amazon. Just keep it, donate it or dispose of it.

I am kind of uncomfortable with this solution. What would you do? Of course I have no idea what it is. 9 pounds of something...

Iris, deliver the package, that's what I would like someone to do for me. You should put a miss-delivered note on the box so they will know what happened.

We do it all the time in our neighborhood. Never asked Amazon before though. I thought maybe these people already reported it missing, but they couldn’t find it with the information on the outside of the package.

I had a package that I was expecting, and got a notice that "more information was needed" before they could deliver. So I called the number provided, very confused because they were showing my complete, correct address.

They wanted my apartment #! I live in a single family home. Turns out the delivery person had tried to deliver to a similar sounding address in the next city over, which was in an apartment complex.

Well, this is not as easy as I thought. I waited for a little break in the rain. Thought I can just put the package on the porch or somewhere else dry. There was a gate right at the driveway with a “beware of dogs” sign. Rang the bell, no answer. I didn’t have a big enough bag in the car to leave it at the gate (it’s already raining again).

Thought about leaving a note in the mailbox, but the flag was up.

The Amazon driver turned into my driveway right behind me to deliver my missing package. He didn’t want to take the other one. Said to contact Amazon customer service.

Iris, I wonder if the dogs & gate are why the package was miss-delivered. I'd just put the package at the gate in a bag.

I just received a delivery and the phone notification included a picture as proof of delivery. Pretty cool.

Iris, if you want to deliver the package just leave a note in their mailbox, even if the flag is up. The mailperson will/should leave the note in the mailbox. But, that customer may have already contacted Amazon that their pkg wasn't delivered and has reordered.

I've had something similar happen with Walmart and Chewy. The delivery got lost, then it showed up after each company placed a new order. Both said keep the original order or donate it......it can be too costly for companies to try and work a lost order back into the system. So.....don't feel guilty.

No answer to the bell again today, so I left it at the gate. Hopefully the right owner will pick it up since it’s so close to the road. I am so glad I am not a delivery person!