has anyone bought & using Flexsteel reclining sofa/loveseat?

Sharon A

5 years ago

We are looking at the Miller line from this manufacturer.
Any positive/negative feedback?

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JudyG Designs
5 years ago
last modified: 5 years ago
Flexsteel is a great product. I favor the Digby line as it is sleeker.
Chubby Lola
4 years ago
I am considering the flexsteel "forte" power reclining sofa. I can't seem to find any reviews of this particular sofa online, but did find several negative reviews of flexsteel pieces (recently manufactured). I am curious if you ended up purchasing a flexsteel piece?
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Lattitude is made in a plant owned and suprevised by Flexsteel in China and Palliser is made in Mexico and Canada. They both have plywood frames. You might ask questions about the mechanisms. Ask about the cushions of each. Examine the tailoring of each and available upholstery and then you can make an informed decision.
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Flexstel sofa and love seat?
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Manufacturers want you to work through their dealer network. They do not want to establish a working relationship with a customer as that usually ties up their office staff for hours on end. It would be like calling GM in Detroit and asking for a brochure for a Silverado pickup. Go to your local dealer where they can get things for you promptly and answer your questions. Manufacturers are also keenly aware of internet price shopping and want to keep their local dealers solvent. Therefore they don't do things like list all the dealers on their national website, don't send fabric or leather swatches, and sometimes will not send out photos or catalogs. Everyone has a job to do, and the local dealer's job is to work with the retail customer. Another thing too, is email can be overwhelming (if you even make it through their spam filters). Most manufacturers right now under NOT doing well, and are asking their employees to do more and more in a workday - not hiring a lot of office staff. Answering email from retail customers is right at the bottom of the list of things that need to be done in a given day. -Duane
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Flexsteel reclining sofas
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Do you think yours was manufactured in the U.S. before they started their China operations? I know Flexsteel has had a good reputation which is why I was initially drawn to them. I was very surprised that they had gone to producing in China like so many other companies are doing. Today I also found articles online about people in the UK being "poisoned" (severe burns, breathing issues) by some fungicide that was being used on sofas from China to prevent mold during shipping. It seems like so many products from there turn out to be toxic, shoddy or both, my instincts are to steer clear even with the good rep Flexsteel has historically had. I wonder if some of their sofas are still even made in the U.S. anymore or if they are all China made now? I'm glad you are having luck with yours and hope it works for you for many years to come.
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Sofa and love seat or sofa and two chairs
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Comments (33)
Mtn, yes itÃ¢ÂÂs an animal skin which is a dime a dozen now discounted on many sites. However it works for me because I already had the big carpet. I had a problem with the dominant color of the kitchen cabinets taking over in the open plan so the animal skin helped ground the living space. It also helped with blending the Fred Flintstone fireplace in the open dining room on far side. The ceiling fan works well! At first the decorative light surround thingy made a rattle noise when the fan was on high, which was very annoying. We just dabbed a tic of clear silicone on one section and that took care of it. I agree about the loveseat not always being useful which is why I went with a three seater and a four seater. I decided against a sectional because most people do not like the corner section as itÃ¢ÂÂs hard to get out of. The other problem with a sectional was that if I wanted to lie down while husband was, my feet would be in his face during movie watching. He does not have a foot fetish so that wouldnÃ¢ÂÂt work. For my needs we wanted two items that you could stretch out on for movies or watching series shows. But again, I think it all should be about how and whoÃ¢ÂÂs using the room. Some people only have room for so much seating. I think where people go wrong on the sofa and loveseat thing is that the pieces are often way too bulky for the space.
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Charity Armstrong
4 years ago
last modified: 4 years ago
I have had a horrible experience with my Flexsteel leather living room furniture, for which I paid over $8,000. I made a complaint within the first few weeks of delivery. I have a recliner, sofa with chaise lounge, and loveseats. Initially they stated the cushions were under-stuffed. After replacing the cushions, they stated the leather is stretched from having under-stuffed cushions and the warranty team stated they would replace the leather. It has been over a month and the warranty people won’t even call me back or return my emails as they promised. The furniture store I bought it from tried and tried to get the pieces fixed, but the warranty team is just not any good. I initially requested the most stuffed option, to increase the firmness of the set. I am attaching a photo of the set after their warranty team repaired it. They were supposed to come back to replace the leather nearly two months ago, but have not returned or called me back. I requested warranty work weeks after delivery and it has been a year. We live a quiet lifestyle with a family of 3 small people, nobody in our family weighs over 160 pounds.

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has anyone bought & using Flexsteel reclining sofa/loveseat?

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JudyG Designs

Chubby Lola

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