Tile warpage & lippage on 24" x 48"
Jerry Linney
5 years ago
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Help!! Should I Accept the Lippage for Wood looking Tile?
Comments (20)I had this issue and after discussion with GC and tile co., it was all ripped up and reinstalled. If you are uncomfortable now, just wait a few months until buyers remorse hits. Also, if you were to sell the house, potential buyers would notice. Walk on it barefoot and then ask yourself if you are willing to put up with it forever. If possible, get it done right. Jerilyn, it's very unlikely it's defective material. This type of tile needs to be installed like marble, so they tell me and I went to the distributer to meet with the manager over this issue. She explained the whole thing to me. She was well aware I changed my mind on another bigger project using the very large planks. Not every tile setter can do marble but since this plank is in style right now, they all are trying to keep up. She said they offer classes to the companies who buy their supplies there but no one comes. They all think they know....sigh. After going through the process, I can't see where or how, removing a few tiles and reinstalling is an option. But I am not there. There are 4 points where adjoining tiles are going to meet up. If you adjust one, what happens on the adjoining edges. I am not a tile setter. I guess with enough experience they can make magic. This sounds like a quick fix and then what happens in a month or 6 months? Is this work guaranteed? But if you do this, before you tell anyone its okay, wait until it's dry and you can walk all over it. I saw on TV show they used a hockey puck to slide across the floor. If it's not even, the puck will bounce (lippage). Now, that might just be TV but you need to be double darn sure the job is what you want. In the end, even with a total rip up and the floor was floated to be sure it was level, I still have a few places where there is a tiny bit of lippage. It's not bad or in the walking path and I can tolerate it. The first install was like walking on very sharp edges and would even catch the sole of my shoe. When I ordered new window treatments, the woman who came to measure commented on the tile and then told me of her nightmare in a condo. It's all lippage, so much so she has rugs everywhere. It cost her a lot of money and because she didn't know any better, now she has a lot of rugs and a floor that will be a huge issue at resale. Make your stand, ask questions, go talk to the supplier without dissing anyone. Ask the GC if he would call this acceptable in a different job. I know right now it's about the cost of correcting it and ripping it out and starting over would be awfully hard for him to swallow. Did the GC sub out the tile work because that can get testy? But in the end, it's the GC who needs to work with you, you did hire him, right? I am sorry you have to go through this and I wish you all the best....See MoreHelp! Lippage Acceptable?
Comments (24)If you are not sure, find a certified tile inspector (google) in your state and pay him to inspect the tile and give you a report. I suspect that the inspector will find issues. Take the report to the contractor and insist that he fix the issues. If the contractor doesn't repair, then file a complaint with your state contractor licensing agency (the Registry of Contractors in our state) who can force the contractor to fix it or suspend his license (and then you can also file a claim with the state agency to get money to repair). You can also file a dispute with your credit card company if you paid by credit card. I just went through the process in my state after a contractor installed a large format wood look tile. It cost me $300 for the first inspection report and then $300 for the inspector to come back out when the agency representative came to the house. There were other issues such as appliances not fitting so that they were removeable. The agency agreed with the certified tile inspector and the contractor ended up removing all the tile (although my concrete is now pretty beat up from being jackhammered to get the tile out) ... but it was still better than living with a terrible tile job. The credit card company had also given me a full refund on my credit card so I was in a pretty good position (if he had fixed my floor somehow, then I could have deducted my costs anyway). You just need to do a good job on your write-up and make sure you have expert opinion (which is why you get a tile inspector). I was lucky enough to accidently call the most respected inspector in the state. If you tell the contractor tactfully that you are going to go through this process before you do it, then maybe he will just fix the issues and save you both time, grief, and money. By the way, the state agency representative that came out took out a credit card and any areas that had more lippage than a credit card were found to be faulty....See More12 x 24 tiles herringbone major lippage
Comments (3)We used 17" x 38" porcelain tiles, straight joint pattern, in our master bathroom with no lippage. We used 8 " x 24" and 8" x 48" porcelain wood look tiles, in a random pattern, in our guest house, with no lippage. All have small grout lines. The common elements were top quality tiles with no bowing, a mortar bed installation and paying up for very good tile installers who take pride in their work and take the time to do it right the first time....See MoreAcceptable tile lippage
Comments (10)I use A LIPPAGE system on most tile larger than 12x12. I think you are confusing it with the term Leveling. Leveling the floor will happen prior to tile setting to get it in spec for the large format tile. then a Lippage tuning system will help with the install and settling of tile as the mortar pulls. You can in many cases end up with a Lippage free floor that is IN plane and flat but not LEVEL. sometimes this can be corrected with floating as one sets. You will find Lippage systems are used on 3'x8' slab porcelain tiles all the time. This small floor was 5/8" out of level from left to right. Staying withing the limits of medium bed thinset mortar I was able to float these larger tiles LEVEL and use a Lippage system to assist me keeping it flat and lippage free. As well You may be dealing with an old pro that wet sets there tile and floats with a level as they go, they may not need nor care for lippage tuning so youre question is very hard to answer as to whos right......See MoreCreative Ceramic & Marble/ Bill Vincent
5 years agoJerry Linney thanked Creative Ceramic & Marble/ Bill VincentJerry Linney
5 years agoJerry Linney
5 years agoCreative Ceramic & Marble/ Bill Vincent
5 years agoJerry Linney thanked Creative Ceramic & Marble/ Bill Vincent
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