Beware -Home Depot cabinet install

5 years ago

I purchased my kitchen cabinets from Home Depot (I live is area devastated by hurricane last year therefore private companies do
not have good quality wood available at this time) I paid $20,000. for the cabinets. Home Depot charges $3,000.00 for installation. ( yes , you heard it correctly) If you hire a contractor to install your cabinets instead, Home Depot will deliver the cabinets to your house but will not bring them inside of your house. The cabinets come unassembled , on pallets with shrink wrap over them. Home Depot will leave your cabinets in your driveway or your front yard on the pallets.

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millworkman

5 years ago

"private companies do not have good quality wood available at this time"

Who told you this? Most cabinet wood is not even sourced locally (region dependant of course).

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Comments (9)

Mrs. Gopher #BringBackSophie
5 years ago
im sorry but i do not understand the problem. If the Home Depot installers have to assemble and then install the cabinet than 3k sounds reasonable for that. Its a lot of work.
lhutch13
5 years ago
Yes, they will not bring the cabinets in your house. We got our from Lowe’s, made sure we were home for delivery, and put them in the garage.

On a side note, you spent $20k for PUT TOGETHER cabinets?
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sofaspud
5 years ago
How many cabinets? 3000 sounds reasonable, especially for unassembled. I installed my cabs which were not assembly required, because the design center wanted 4500 for a small kitchen. There's more skill required than you might imagine. Getting everything plumb and level, shimming, scribing, dealing with panels and retutns, getting sink bases right, etc.
User
5 years ago
last modified: 5 years ago
Cabinets never come with crown attached or toekick installed. That is part of the installation process. 3K is a perfectly reasonable installation cost, and 20K is average for a cabinet expense.

If you choose to not use their installers and hire your own, your installers are responsible for accepting and checking the merchandise that is delivered to your garage.

Your garage has to be empty to accept the delivery, regardless. If its not, then that is your issue, as they aren’t going to take the cabinets back to the truck terminal.

That is all in the paperwork that you signed when you bought. Read what you sign.
zmith
5 years ago
$20K for RTA cabinets? How big of a kitchen is this?
sheepla
5 years ago
Sophie is correct... as usual.
deb debra
Original Author
5 years ago
I would like to thank some of you for your helpful comments. I made this entry for people who have never had to purchase cabinets through Home Depot.
I have a second home in the islands. Over the years I have always had cabinets by professional boat builders or carpenters, even for my stateside homes. Previously local wood on the island has been mahogany and/or other hard woods that render beautiful cabinetry. The recent devastation has left many islands without trees. In fact, it will be years before there are any trees available for ANY construction. To replace cabinets or anything made of wood we all had to order elsewhere and pay for shipping.
Again, for anyone who has never ordered cabinets through HD know that the cabinets are mostly assembled but if you hire your own contractor you will need several people to bring them into your house or your garage because HD will just drop them in your yard on the pallets. If you pay $3k they will walk the cabinets into your house. I believe in paying contractors for their work but I think $3k is quite much.
Now you all can put your knives away and hopefully go and do something useful.
PRO
Design Loft Bracebridge
5 years ago
Without knowing the size of your kitchen to be installed, it's hard to comment on the $3000 installation estimate. However, for an average kitchen, $3000 seems on point. If they are indeed RTA cabinetry, $3000 sounds really good. Paying a contractor half that may sound good, but if that contractor has no clue on proper installation practices, it can go sour very quickly. Will your contractor accept responsibility for damage and or incorrectly cut items? Just take a look at this thread to understand what can happen when an installation is in the wrong hands.

It's no secret that I'm not a fan of Big-Box suppliers, but their installation crews are still worth the money if you're buying your cabinetry through them.

As for delivery, that's pretty standard delivery practice as well. Unfortunately, it doesn't sound like you were properly informed ahead of time. That's the fault of the HD associate for not explaining it to you. Whether you were using their installation crew or not, "curb delivery" is pretty standard and in all honestly, not much different than getting a package from UPS. Just more product being delivered at one time.

It's unfortunate that your experience with your new kitchen has gone sour right from the start. Hopefully the rest of it goes better for you.

Beware -Home Depot cabinet install

millworkman

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Mrs. Gopher #BringBackSophie

lhutch13

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Beware -Home Depot cabinet install

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