2018 models Induction cooktop Samsung vs Miele
Dim Pav
5 years ago
Featured Answer
Sort by:Oldest
Comments (10)
Dim Pav
5 years agozmith
5 years agoRelated Discussions
Samsung vs GE Profile Induction Range
Comments (18)Avoid the Samsung. Cooks great, bakes great. Horrible Reliability. Here is the sad story. Trying to get warranty replacement or refund from Samsung, which has been utterly unresponsive to service calls. Retailer only somewhat better. It is utterly unacceptable that a range purchased for $1,8000 on 8/31/13 and not installed until Nov. 25, 2013 because of kitchen renovation delays -- and then only lightly used in two-person household -- blows up with a bang that interrupts electrical service in the entire house on June 27 when my husband simply put on a teapot to heat and then, despite "repairs," has a continuing series of operating issues preventing its use after only 8 months of service. It is also utterly unacceptable that Samsung, as manufacturer, was completely unable to schedule repair services within less than three weeks of the initial catastrophic failure of the range, despite many hours I spent on the phone, and on hold, with Samsung representatives. And despite the promise of one of them, ironically named Jesus, that he had placed an order for the retailer to deliver a comparable replacement range within a day or two (before the looming July 4 holiday). Alas, that was what is known as the Big Lie, clearly intended to simply get me off of the phone. Getting zero satisfaction from Samsung, I turned to the retailer, PC Richard, where I have found somewhat responsive service -- although the service people who are scheduled to appear within a week or 10 days of most requests never arrive with the appropriate parts, which are only ordered then, requiring a second service call, and a wait of additional weeks before anything is "fixed." And if the job requires two service people, a many-weeks-long wait, for special scheduling. The problems: After that loud bang and whole-house electrical disruption on June 27, nothing in or on the range top or oven worked, despite multiple attempts to reset it. The E-84 error code indicated simply that service was required (duh). Happily, at least, the circuit and surge protectors we have in the house to protect my extensive home office equipment, TVs, stereos, etc. did their jobs and after some panicked resetting of circuits, it turned out everything else could be reset. But the unit itself was useless for next FOUR WEEKS, until PC Richards finally got what was described to me as a new CPU for it, PLUS the two repairmen required to install it. They worked most of the afternoon of July 28 replacing a large circuit board underneath the burner area and declared the range fixed. While cooking two days later, I began noticing that the left side burners were behaving erratically. Especially the front one was turning itself off unexpectedly. But I had a lot of houseguests coming for next few weeks and decided just to keep an eye on it. What I determined, after the mayhem of hosting 14 visitors to my "beach house" subsided and I was left with only two guests, was that the left front burner would not recognize pots smaller than 12" in diameter, even though it is supposed to work with 6" (minimum) pots, and that the rear burner on the left only erratically accepted anything but huge pots. Called PC Richard on Aug. 11 and added range top complaint to a previously scheduled service call for my Samsung over-the-range microwave/convection oven (another Samsung lemon). Then, a few days later, my sister decided to bake thank-you cookies for her brother in law in my oven late at night. Before one batch was out of the oven, the unit had started to make very loud, and very much abnormal, fan sounds. Next morning, called PC Richard again, and added oven problem to the service call previously scheduled for today, Wednesday, Aug. 20. The PC Richard service man arrived this afternoon and quickly discovered the replacement part he'd thought he had ordered for the microwave wasn't the one he'd brought. Then he turned his attention to range. After calling Samsung and waiting -- on hold -- in my kitchen for more than half an hour to talk to a Samsung rep, the serviceman confirmed both problems (surprise) and said he's ordering parts for a fan located behind the range top control panel and some kind of induction controllers for the burners that he says were not part of the CPU he replaced three weeks ago. It is obvious, at least to me, that the range I bought is a lemon and an electronic nightmare. It is a good-enough convection oven and induction cooktop -- when it works -- but simply not constructed to withstand the "rigors" of actually being used to cook or bake in even a small household. And I know what I’m talking about. While this is my first induction cooktop, I previously owned a GE convection range in another house for more than a decade without experiencing any comparable issues. In fact, the only range that has ever given me these sorts of problems was a Thermador purchased (and quickly replaced under warranty) in 1979! It can't take the heat; I want it out of my kitchen. This lemon of a range came with a one-year warranty when I purchased it last Labor Day weekend. Now, I have asked Samsung to replace the unit with a comparable -- working -- model ASAP, or better yet, arrange a full refund for me with PC Richard, so that I can replace this piece of Samsung junk with a functioning appliance of my choosing. At this point I have lived with a propane camp stove instead of a functioning range nearly all summer, and have neither the time nor the patience to put up with endless service calls my Samsung NE597NOPBSR/AA quite evidently requires....See MoreBosch vs a Jenn Air induction cooktop. Or maybe Miele?
Comments (20)We chose a JennAir 30” slide-in for our first induction range. We cook a lot and LOVE induction. However we have had too much trouble with the JennAir for the price. bought it in late 2018. The element burned out on the big oven (shortly before Thanksgicing during covid so we cooked our entire dinner in the Breville SmartOven Pro.) and took 3+ months to fix. The oven stopped heating properly a second time and this time it wasnt the element, it was the control board. $500 later, the iven works again but for how long. the service rep who did the repair said that both the board and element should last 9-10 years. more like 2-5. the top design also has a rubber gasket that collects food and, within 1 year, started breaking down. it is impossible to get the crumbs out. yuck No, I would not recommend the JennAir...See MoreInduction cooktop 36" - Wolf vs Miele vs Bosch
Comments (15)Bring your pots into a showroom to try them out. Function-wise I suspect you would be happy with any of these, but layout may be another story. I chose the Miele (not with the flex burner - was not out yet) because I wanted to easily be able to use 3 12" skillets at the same time - it's great for that, and much better than the newer model IMO or any of the other models. Many of them just have smaller hob sizes which are not as good for larger skillets (boiling water doesn't matter so much - so depends on what you are doing). Love the separate burner timers too - we use them a lot more than we thought we would for our pressure cooker, rice, pasta, drying cast iron, etc. Definitely thrilled with our choice all the way around! You probably can't make a wrong choice here though....See MoreDecision Time: induction range vs. induction cooktop with oven below
Comments (30)dsgulbas, are you arguing that Wolf is a commercial quality range??? I hope you understand that the Wolf commercial range company is NOT the one you are advocating. The Wolf brand name was purchased by a refrigeration company that has never produced a commercial range. The original Wolf stove company operates out of California and produces commercial stoves but has no relationship whatsoever to SubZero. Here is their website: http://www.wolfequipment.com/Wolf/Products/subcat.aspx?brand=Wolf&cid=1&scid=38 SubZero/Wolf gas stoves are not commercial quality and don't even have open burners, they are very good stoves but first and foremost are prime examples of kitchen jewelery. SubZero/Wolf ranges may be heavy but they are not long lasting. Try to get a Wolf gas range porcelain oven interior fixed after the warranty expires and you'll soon find out they are essentially disposable items. Been there done that. I will never defend Samsung as I've had bad experiences with them too but I don't see Wolf being any more (or even as) reliable than GE, Electrolux, Bosch and a few others that are sold in less exclusive stores....See MoreHKO HKO
5 years agoRita / Bring Back Sophie 4 Real
5 years agodan1888
5 years agostumpydarby
5 years agoKim G
5 years agozmith
5 years agokevinande
5 years ago
Related Stories
KITCHEN APPLIANCESFind the Right Cooktop for Your Kitchen
For a kitchen setup with sizzle, deciding between gas and electric is only the first hurdle. This guide can help
Full StoryHOME TECHTop Kitchen Innovations From the Latest Fairs in Milan
Microkitchens, concealed burners and new oven technologies are some of the surprises for 2018
Full StoryKITCHEN APPLIANCESFind the Right Oven Arrangement for Your Kitchen
Have all the options for ovens, with or without cooktops and drawers, left you steamed? This guide will help you simmer down
Full StoryKITCHEN DESIGN9 Popular Stovetop Options — Plus Tips for Choosing the Right One
Pick a stovetop that fits your lifestyle and your kitchen style with this mini guide that covers all the basics
Full StoryKITCHEN DESIGN11 Enduring Kitchen Ideas From the Industry’s Biggest Event
We visited the Kitchen and Bath Industry Show and found that many familiar kitchen features appear to be here to stay
Full StoryKITCHEN DESIGNHow to Find the Right Range for Your Kitchen
Range style is mostly a matter of personal taste. This full course of possibilities can help you find the right appliance to match yours
Full StoryKITCHEN DESIGNThese New Products Aim to Make Your Kitchen Smarter
The latest appliances use home assistants, apps and sensors to help you shop, prep, cook and communicate
Full StoryKITCHEN DESIGNHow to Get Your Range Hood Right
Get a handle on the technical specs, and then learn about fun design options for creating a beautiful kitchen feature
Full StoryKITCHEN DESIGNHow to Choose the Right Hood Fan for Your Kitchen
Keep your kitchen clean and your home's air fresh by understanding all the options for ventilating via a hood fan
Full StoryREMODELING GUIDESGet the Look of a Built-in Fridge for Less
So you want a flush refrigerator but aren’t flush with funds. We’ve got just the workaround for you
Full Story
Dim PavOriginal Author