yoyopa - I don't know what you expect to gain from this thread that can't be gained from a gazillon other Bluestar threads, but if I were about to pull the trigger, I would be tempted to as a question such as this: "Guadalupe: In the past you have been a staunch advocate (to put it mildly) for Bluestar. However, in recent months I have noticed you've toned this down more than a bit, not only by recommending other brands, but by making subtle comments that 'could' be construed as anti-Bluestar. It's obvious that you are an industry insider of sorts, so would you kindly care to respond to these comments?"

If you call anyone, I suggest calling Middleby Corporation, Elgin Illinois, owner of Viking Corporation and ask for CEO Selim Bassoul . I was considering a Viking Pro and wanted to ask some questions. Viking Corporation Customer Service was hard to reach, knew less than I, and unsatisfied as a prospective customer, I called Middleby Corp, asked for the CEO, and they got a tech person to call me to address my questions. But, I did not proceed given their corporate turmoil. You can get the spec install manual for your Viking Pro 48" off ajmadison.com using your model number. I read the Viking Pro 36" specs, customer help and install a couple of times and do not recall any special wording regarding your issue. I don't know if that is good or bad (the absence of wording), but I agree with the others, responsibility of this situation is being passed onto you, the new owner inappropriately. Middleby should step up to the plate if Viking Corporation doesn't or will not. If they don't, file a consumer complaint with BBB and let them investigate the matter. In the last two months, I spoke with two different well regarded appliance dealers regarding the Viking purchase. Neither of them felt any caution was warranted on purchases of the Viking Pro line. I took this with a large grain of salt. I truly feel for you, so good luck.

We bought our Bluestar RNB less than a year ago and have had it installed since Feb'12. Ours is the 36" with 4 burners and griddle. So far, my experience has been mostly positive. To address some of the issues you've mentioned: I have never seemed to need more than 1 simmer burner at a time, so that has never been an issue. Aside from major holiday cooking, I seem to use that burner most often (almost daily) for cooking rice and reheating... Love being able to walk away and not worry about things boiling over or burning. I suppose number of simmer burners will come down to cooking style and preferences. I LOVE the ease of clean-up with my Bluestar! The cast iron is a cinch to clean... a little scrub while still slightly warm and it's done. Often, I will let a few days pass before cleaning and I suppose part of the reason i can do that is because, even when dirty, it doesn't look that bad! Clean-up was a huge factor for me. My last oven had black porcelain top and I was NEVER able to keep it clean or smudge-free, especially with as much heavy use as I put my ranges thru. I also love the size of the oven AND the full extension rack. It has made baking, basting, roasting, etc so much more efficient! Now, to address the oven heat issue... I, too, did a lot of research prior to buying our Bluestar. I believe the door locking problems due to high heat has been resolved. We have not had this problem and I use our oven several times each week, some weeks being daily. That said, the door does get pretty hot during use. While the oven door handle always stays completely cool, the oven door, oven window, and oftentimes, the knobs and front portion of the range (in front of the burners, where you stand right up against) do get pretty hot. It's never hot to the point of burning where it would be dangerous to touch, but it definitely is uncomfortable and even I avoid touching or leaning against it during those times. It appears door insulation is pretty much nil. I would like to point out, however, that I do have 2 small children (20mos and 3yo) who are often in the vicinity when I'm cooking. They know they are not supposed to come near the range while I am cooking and definitely not to touch the oven door when it is on. On plenty of occasions, their curiosity would cause them to wander close and touch it, despite our warnings. Never once have they screamed or gotten hurt. Usually, they touch it, draw their hands back and walk away. I am not in any way trying to defend Bluestar's heat issues, nor am I suggesting you let your kids touch things that are potentially hazardous, just telling it like it is in our experience. Does the heat bother me? Yes, sometimes it really does and makes me wish BS would address this issue and fix it for residential use. If I could get the same exact range/oven without the heat problems, would I? Without hesitation. Does it make me regret my decision? Not yet! Lastly, I do appreciate that the Bluestar has no bells & whistles. Little to no electronic means less break-down in my book at least. I've met 2 people who have Wolf ranges and both have had problems with the electric portions of their units, requiring lengthy service calls and repair/replacement. Though, since time keeping is important to me, I have had to put a clock in my kitchen when I used to rely on the digital ones on the range. Also, no electronics mean no built-in timers, which hasn't been a problem b/c I have one within reach. Also, despite having a manual oven control knob, the temperature settings have been pretty accurate, confirmed by my oven thermometer. One final comment about my Bluestar experience... I've been waiting for years to cook with a wok and now that I have the range (and, more importantly, the vent hood), it has been a dream! I absolutely appreciate being able to remove the grate and just fit my wok into the bowl-like space above the burner. The quality of certain dishes have definitely improved just due to the availability of high heat alone. For someone who loves cooking and experimenting, this has added to the fun in my new kitchen. Hope this helps!

Actually MUA is not required by Code everywhere, only some areas. Regardless of Code requirements, the OP needs to do MUA with 1200 cfms because that much suckage carries with it the risk of sucking back CO into the house, i.e. backdraft. It's a serious risk because with that much cfms pulling air out of the house, other exhausts will be pulled in, like from the water-heater, furnace, chimney and dryer vent. That backdraft is bringing poisonous carbon monoxide into the home. You can get away with no MUA with an exhaust that is 400-600 cfms and if your house is drafty and not a newer super-insulated house. But not at 1200 cfms. At 1200 cfms, cracking a window will not be enough. You will need to install an MUA system. Either add that to the expense of your renovation, or choose a different cooking setup. People not willing to install MUA is a main reason why people forego the 60" ranges and their exhaust requirements, and opt instead for a 36" rangetop and separate ovens.