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The Kitchen Table

my messages won't work

6 years ago

I can't respond to any messages sent thru the Houzz system. Anyone know if I'm doing something wrong? Thank You.

Featured Answer

gardengal48 (PNW Z8/9)

6 years ago

last modified: 6 years ago

I really don't think this is a Houzz problem - my messaging works perfectly fine and always has. I just dislike the tiny little box one has to work with and will encourage anyone messaging me for an extended discussion to use my personal email instead.

I think rather the issue is with whatever browser you are using and the device. I use Opera under Windows 10 on my laptop and have none of the navigational, format or input issues others seem to have bug them constantly. I seldom ever use my iPhone for access as it is just too awkward to work with and the screen too small to see. And the navigation through the site by phone sucks!

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Comments (18)

Chi
6 years ago
Can you give more detail? Can you read the messages?
0
OklaMoni
6 years ago
are you using your phone, tablet, laptop or old fashioned desktop computer?
0
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rlcollins043
6 years ago
last modified: 6 years ago
Make sure you are responding to them within your Houzz mailbox. Do not try and reply to them from your own email program. The message you get in your own box (gmail, yahoo, etc) is just a notification that you have an email waiting for you at Houzz.
0
mamapinky0
Original Author
6 years ago
I did go to my Houzz messages. I can read whats sent to me..I can hit reply to others messages but it won't send.I just want anyone that messaged me to know I wasn't ignoring them.

I'm using a phone
0
Chi
6 years ago
Strange, is the send button green? Have you tried logging in and out?
0
ravencajun Zone 8b TX
6 years ago
I can no longer message anyone on houzz. I don't see the message option on anyone's profile anymore. Using Chrome browser on various devices. I think houzz has made a lot of changes and not for the better.
0
Chi
6 years ago
I messaged someone a few hours ago. The message icon for me is on the top right of the profile now.

MP can you go to their profiles and message them that way?
0
mamapinky0
Original Author
6 years ago
Chrome is what I'm using also.

Chi yes my send button is green.

Maybe it will sort itself out. I've had issues for a month or more with Houzz. They must be working on changes. Thank You
0
jemdandy
6 years ago
I'm using Firefox for my browser and it works as always, however, recently, it did issue a complete update. The old browser was completely replaced with a new, totally different version with new features and architecture.

I have MicroSoft's Explorer on an older computer and operating system and it no longer works properly with my ISP. MicroSoft's Edge should work with Houzz if it has been kept updated.
0
greenshoekitty
6 years ago
Mamapinkyo if you got mine please don’t feel you need to reply, just know I am glad you got it.
0
robin7775
6 years ago
Mama I just saw this post. I just sent you a message through Houzz. Now I know you can't reply!
0
mamapinky0
Original Author
6 years ago
Robin. I was just trying to figure out how to reply to you and say Thank You!
0
Yayagal
6 years ago
try a different browser.
0
ravencajun Zone 8b TX
6 years ago
last modified: 6 years ago
Well now suddenly using my chromebook and chrome browser the message option is back on the profile. But on my phone and tablet it's not there at all. It could be a mobile device or android and houzz issue. I tried using firefox on my phone, and the standard browser that comes on the phone, and still no mesasge option at all. so not browser but could be android and houzz problem which is not good because a lot of people use android.
0
Chi
6 years ago
It works on my Android but the message option is under the activity tab
0
ravencajun Zone 8b TX
6 years ago
Nope no message option there either on the phone.
0
User
6 years ago
If you want, you can respond to mine via my name here at gmail . Com
0

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