We are almost done with our remodeling, using candlelight cabinets, painted white. They seem well constructed and the finish is nice. 3 doors came damaged, and several others were cut a tiny bit too short, so there was a slit where you can see inside by the top of the door. I was super stressed, but as soon as the contractor called the cabinet rep, he came over immediately and reassured me that they would all be replaced. For me, I realize that mistakes can happen, and it's all about how the company handles fixing them. They didn't give me the smallest hassle, just immediately told me not to worry, it would be corrected.

We're also considering Candlelight and my focus has been on painted finishes as well. I wanted white cabs with a navy island and then last week I stumbled on a Candlelight display of natural red birch.. It's nothing like regular birch and I've never seen anything like it. It shimmers and glows and just looked amazing. Anyway now I'm more confused. Could I give up my navy and white for this stuff? I just don't know. Evidently it's a bit exotic so the pricing might be out of control anyway.

The guy in that store was actually pushing Showplace as a quality brand that's better priced than Candlelight, but I've read some recent poor reviews. Happy to see some recent Candlelight info, thank you.

Thanks for the comments! I agree Sue that things happen, and the real key is how the company addresses issues. Glad to hear you had a good experience. And the natural red birch is pretty Lisa! I love the idea of navy and white too though (and know how confusing and hard to pick it is - good luck)!

I can only comment in general as I have wood stained cabinets. I have a mix of Omega Dynasty and Omega Custom (new name is Omega Pinnacle, I think). They were installed in early 2008 and look as good today as they did then -- except where we've dinged them, with the leg of a chair! *sigh*

All hardware still works as smoothly, no issues with the finish, etc. But, as I stated before, they're not painted.

They have great customer service. I had issues with my KD's company getting the correct sizes of the extra shelves I had ordered & paid for, so I called Omega directly and they assured me they would take care of the issue... they sent me replacements directly and dealt with the company separately.

.

The nice thing about Omega is that you can use mostly the less expensive Dynasty line and use the custom line only where you need to. Most door styles and finishes are available in both lines (not all, so you'll need to check) -- sometimes with different names, but they're the same.

Thanks Buehl. I appreciate you chiming in. I believe I had seen your comments on Omega/Dynasty before, which were among the reasons I sought them out to consider them. I have to say though, that after I posted yesterday my father and I went to check out CWP and Omega again. My dad, who is a retired boat carpenter (specializing in interior finish work), was not thrilled by the finishes on the sample doors in the showroom, especially on the painted doors, which caused me concern. Conversely, he thought the CWP finish was good. Unfortunately the Candlelight and Tedd Wood locations near me aren't open on Saturdays so he couldn't see those. At this point, I am leaning towards Candlelight, especially because they have the door style I like with square corners vs. mitered ones, so I'll be heading back to the showrooms to scrutinize them.

Based on some other recent reviews I've seen, I'm beginning to wonder if something has changed at Omega/Dynasty since yours were installed (and others I've seen positive reviews for). It's so hard to tell! I'm glad you are happy with yours though and that they've held up well. It's such a big decision and investment, that any time I hear "they look as good as when they were installed" it makes me thrilled for that buyer. I'm hoping that whatever I choose, I'll be one of those people in a few years! Fingers crossed! Thanks again!

I have Omega Dynasty/painted, installed in 2012. Something was wrong with the paint finish and it wasn't holding up well in weird places. Their warranty process and the rep that handled it were great. We still have to have the new doors and drawer fronts installed. Hoping that they hold up better.

I have omega dynasty in my laundry room/pantry. The KD recommended pearl white as their most durable paint at the time. The finish is hard and has held up well. (2 years). We put their walnut cabinets in our bathrooms. We had to change out a few of the walnut doors for aesthetic reasons. I just didn't like the particular grain - too much sap wood. Customer service was excellent. As an aside the walnut doors aged beautifully.

Glad to hear you both had good customer service experiences 1929 and Honu, and thanks for the comments!

Laura, have you decided? I hadn't heard of Tedd Wood before, but there are no dealers within 50 miles of my new build so I'm not going to bother to look at them here. I've seen Dynasty/Omega but will go back and look again.

Best of luck to you, and please report back!

This post is very late (it took me forever to make my decisions and get this project done!), but in the spirit of better late than never... I went with gray painted Candlelight Cabinets in the Madison door style with an extra bead added to the outside edge and I love them. They've only been installed for six weeks, so only time will tell, but I'm thrilled at the moment!