When I get roses on line it will usually say to remove any shoots that have developed before the rose was received. As they will diminish the plants ability to regrow. I'm not sure if most people follow this advice or not.

I remove them now. I left them once but as they grew they were not all that healthy or productive.

I'd probably do the same as Patty. Those pale canes don't look happy. I'd probably also spritz the main cane that's left daily until I saw some new growth - just to keep moisture available to the plant while the roots are settling in/developing.

What varietal is it?

I get a lot of those on my pots in winter storage in the spring. It's from lack of light. I have had some turn green but it's never strong growth so I take them all off now. the plant should sprout new ones in a few weeks and those will be healthier and green.

The cane from which they are growing looks bad. See those black patches? They are dead zones on the cane.

The roses are evidently extremely stressed. I would not touch anything at this time. Leave the white candles. Give the bush shade, no more than 2_hrs. of direct sunlight until good growth comes. Put a lawn chair on it.

After it shows good growth coming from low down on the canes, well below the black patch zone on the cane, then you can cut the canes down to the good, new growth.

Moses.