I love Arhaus furniture and must say the quality is excellent. We have had a sofa and chair for 15 years, truly and it is still in great shape....almost too good for too long. We did have a slipcover made for it as I tired of the print and they guarantee their cushions for life! After 12 years they replaced the cushions at no charge. Also, they replaced our 8 year old mattress and box spring without any question. I must say their customer service is excellent. I have absolutely no afiliation with the store but just love their products. I cannot say if this is true for other products but have definitely had good luck with their upholstered pieces! Good luck

A few comments regarding the two companies. The bulk of Arhaus Furniture is made in Conover North Carolina by Thomas Bain. Their frames used to be 5/4 hardwood but I do beleive they have switch to hardwood plywood. They do have a cut away in their stores of a chair with 8 way hand tied springs but many of their sofas have sinuous springs. They have nice cushions, good leathers and good looking styles. Restoration Hardware is made in China. I think the factory they use is called "Cozy" for some of their product line but I could be mistaken. Their literature says kiln dried hardwood frames, but as is the case with many manufacturers kiln dried hardwood is usually kiln dried hardwood plywood unless they specify that they are using 5/4 hardwood. They also say they have 8 way hand tied springs, but their are two types of 8 way tied spring systems. Those that are built into the furniture and those that are called drop in units. A drop in unit is essentially like a wire box made outside of the furniture with coil springs which can be tied in which the whole unit is then set into the frame and screwed into place. A drop in unit does not have the tortional strength of a real 8 way had tied unit. The real 8 way hand tied units have multiple layers with layers of a heavy duty material across the based and bands of metal crossing the base in a checkerboard pattern. If you want to see what a real 8 way hand tied unit looks like you could visit the Hancock and Moore website and watch their video. In as much as they do not show any construction features I suspect they are using a drop in unit and a plywood frame. In my opinion they should show some construction pictures on their web site or in their stores. If a company is using a construction system they are proud of they will usually show pictures or cutaways of what they are using. RH does have many beautiful styles. In my opinion their merchandising is second to none and they also have a nice selection of leathers and fabrics. I would say the construction methods employed by both companies are comparable. This post was edited by Freethinker99 on Thu, Jan 22, 15 at 14:01

Arhaus, like Restoration Hardware, and Pottery Barn have lots of stuff that looks good, looks fashionable, but when compared to other lines, not well made or comfortable. Look into (for about the same price) Taylor King (Portfolio Collection) where you can build a sectional pick your arm style, base options at no charge. $6300 for a 110" X 110 " sectional, 8 way hand tied, solid Maple frame. No down, down extra. Lot of fabrics to choose from for that price. Henredon, Fireside same options, grade C $7499 (Spring Blend Down seats, Down Backs, 8 way hand tied) 10-15 fabrics for that price. Flexsteel, $5000

Thanks for the feedback. Sounds like you got a really nice sofa and great service! They told me about their guarantee, but since companies go out of business these days the guarantee doesn't sway me too much. Anyone have any experience with their leather products? I do like the look of the Preston- tufted tight back- and am wondering about having it done in leather. Another question is: two or three seat cushions? Seems like with two you are limiting seating because no one wants to sit in the middle of a two cushion on the crack. Pros and cons anyone? Thanks.