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The Kitchen Table

Calling Raven ... Is RavenCajun in the house?

9 years ago

I have a couple of email addresses with Yahoo, and recently they said there'd been an unauthorized/questionable attempt to open my account, that I should choose a new password ... which was to be sent to my other account.

They also want my mobile number - one of which I don't have.

Anyway, a problem developed with the other account, to which they were going to send a confirmation to enable me to use the first account.

So, now I can't open either/both.

I've tried to send a message to Yahoo in the past, without success.

At present ... it appears that I'm up a tree.

Or, as Dad used to say, "... up (vernacular for "manure") creek ... without a paddle".

Can you help?

Thanks for the consideration ... whether you can or can't.

ole joyful

Featured Answer

ravencajun Zone 8b TX

9 years ago

The exact same thing happened to my neighbor. We tried everything and contacting Yahoo to no avail. She is actually an att customer so her yahoo email address was provided with her att account. They said they could not do anything. I suggest you try contacting both of the email providers. What ever you do don't click on any links in the emails you get. Go directly to the URL typed in your browser. So you know it's not phishing.

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Comments (7)

ravencajun Zone 8b TX
9 years ago
By the way luckily I had saved her contact list recently to a flash drive so I created a new Gmail account for her and imported her contact list to it so she at least has that.
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joyfulguy
Original Author
9 years ago
Thanks for the information, Raven.

I access at the library, and when the library address shows up, I just click on it and type in "www.yahoo.com" and it takes me to "Yahoo", then I click on the email symbol.

The one address is the username that I chose, and ".com", as I got it a long time ago, but the more recent one has my chosen username, then ".ca", as I'm in Canada.

I set up a gmail address a long time ago, at my son's suggestion ... but not long after that forgot my password (being rather forgetful, even back then), so it's been sitting unused for years.

ole joyful
ravencajun Zone 8b TX
9 years ago
A good reason to keep a little notebook with that info that you keep put in a safe place. I hope you can get some kind of response.
sjerin
9 years ago
Joyful, it should be easy to change your password for your gmail address. Look for "I forgot my password" or something like that. Good luck!
ravencajun Zone 8b TX
9 years ago
Yes unless he has it set up to send it to his yahoo address which he can't get in to.
sjerin
9 years ago
Oh right, I've run into that problem before with skype. For that reason we don't use it anymore. :( Sorry no one can help you, OJ. How terrible that yahoo doesn't allow you to contact them for this problem.

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