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Why is this happening and how to stop it?

10 years ago

Win 7--When using Yahoo mail, Windows installer puts up a box telling me it is preparing to install. Never says what. Messes up using that mail at that time. Happens a lot. very annoying. What would it be installing and why only in Yahoo mail. Has an icon looks like a screen, a disc and something else. Need so help here.

Thanks, fredda

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Comments (3)

zep516
10 years ago
That's a very odd problem being the fact it only happens in yahoo mail, usually the pop occurs at start up. You might try a system restore to a time before the problem occurred.
fredda501880
Original Author
10 years ago
Thanks, zep516. No quite ready for that yet. What is the popup referring to. I have no clue,
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zep516
10 years ago
last modified: 10 years ago
If we new what the pop up was referring to we could attempt to fix it, since we don't the next most logical choice is to try a system restore point, that's what system restore is for, if system restore didn't work you have the option to undo the restore point.
fredda501880 thanked zep516

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