I believe that a phone call is in order. Most banks have a customer service supervisor or some such title. See if you can determine that person's name and ask specifically for that person and request a full explanation.

See what happens. And, make the call ASAP.

I would ignore. If it was necessary, the bank would ask me for the info next time I went in. An ID may help to verify your identity to prevent someone from coming in and making a withdrawal. I would refuse anyway. I do not see the need to know your occupation. Non of their bee's wax.

Go to your bank or contact them with a number you regularly use if possible. I would not use any contact information from that letter.

I would go in personally and ask them about it, but I think it may have something to do with homeland security regulations.

Yes! I took out a CD with a grandchild's name and my name and they needed the drivers license copy for my grandchild.....Said it was. "New" government requirement! Big brother is gaining way too much information!

Big brother already has the info. If the account in question has a credit line attached to it, they may want to run a full credit check on you, too.

I rarely go into this bank, and if you call it is all automated. I am going first thing tomorrow. No credit line, it is a simple checking account.

Homeland Security? They have all the info.

As for occupation, I am tempted to put drug lord instead of retired. JK

Ignore it. Unless you signed something that obligates you when you first opened the account, then I would not respond. It's not against the law for them to ask, but they really can't force you to answer. Our Citicard has been trying to get updated information from us for over a year now and I will never respond. We don't want anything that them knowing this information would generate i.e. marketing products, higher credit limits, new card options and so on.

I agree. Plus so many big companies seem to get customer info hacked that to me, the less people who have the info, the better.

I would guess it's a scam. There's absolutely no reason a bank would need such info for only a checking account.

After my mother died, my father added my brother to his bank account. After my father died, my brother and I went to close out my father's account. We started with a teller, then met with another bank employee in an office, they had a folder with a photo copy of my brother's drivers license. The bank employee compared the photo to my brother and we were able to walk out of the bank with a check.

Sorry it took me so long to respond with an update. I met with the bank on Thursday. It is not a scam, they are just updating the files on long time customers for changes. The photo is for security in case of question on cashing checks. The employers info of a second contact number if they need it.

So all is well.

Very good, glad to hear that you went to the bank and that it was not a scam.

Very good news! I remember when oldest son was in the Marines, they asked for a certified birth certificate about every six months, I started ordering them in bulk!