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Woke up to a black screen. New monitor?

7 years ago

I finally installed Win10 last week. it seemed to be fine. Today I got up to a black screen, I checked everything. The computer seems fine, it's not new and the monitor is even older, ts about 10 years old but has worked perfectly until now. So I guess it's history.
My question is, should I just buy a new monitor? I'm worried that the same thing could happen or would I be better off to just buy a new computer at the same time? My desktop is a Dell XPS that is about 4 yrs old and has never given me a problem, running Win7. I wish I had never tried to switch to Win 10.

Featured Answer

zep516

7 years ago

Please see some of the possible solutions here, I don't think we are looking at a monitor problem but a somewhat common black screen issue with Win 10.

http://www.tenforums.com/general-support/10457-fix-windows-10-booting-black-screen.html

Comments (7)

Michael
7 years ago
last modified: 7 years ago
If your XPS is listed below, your upgrade will work fine. If it's not listed, Dell does not recommend a Win10 upgrade due to old drivers that will not be updated by Dell.

Model
XPS Duo 11 (9P33)
XPS Duo 12 (L221x, 9Q23)
XPS 12 (9Q33)
XPS 13 L321X
XPS 13 L322X
XPS 13 9333 *
XPS 13 9343
XPS 14 (L421x)
XPS 15 (L521x)
XPS 15 9530

If your computer model is not listed, Dell is not testing the device,
drivers have not been updated for that model, and Dell does not
recommended an upgrade to Windows 10.
wizardnm thanked Michael
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Shaddy, if you can get a faster computer and have the tech put XP on it, I think you'd be very happy. Since I don't have or intend to go to Vista anytime soon, I can't say anything about that. I find XP to be so much more stable than Windows 98 was, and all my old programs that I used with 98 work on XP. If your computer activities are just those things you mention, then XP is fine. I doubt it would cost you any more to have XP than to have 98, and since MS no longer supports 98 with security updates, I would NEVER buy a new machine with 98 on it. As far as the monitor, I have no idea what the problem is, but you would definitely enjoy a nice large LCD monitor, and it would be light weight and not take up all that space that a CRT does (I'm assuming a monitor circa 1999 is a CRT).
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Elmer J Fudd
7 years ago
Numerous driver incompatibilities and goofy settings (as described in the link by zep516) are among the common problems many Windows 10 updaters have experienced. One of my PCs had a manufacturer's message popup saying in so many words - "Don't upgrade this PC to W10, the drivers won't work and your PC will become inoperable"

As described in another thread, problems like this are why the big (and well- informed) private and public employers intentionally DON'T update their IT software when there's no benefit to do so and a risk of problems. It's senseless.

Can you roll back your PC to the earlier Windows version? That would be my recommendation.
wizardnm thanked Elmer J Fudd
wizardnm
Original Author
7 years ago
f can ever get the black screen to go away, I'll try to roll back my computer

In the meantime, I'll try to figure out what I want in a new one.
Elmer J Fudd
7 years ago
It would be a shame if you're not able to get it working normally again.
Michael
7 years ago
Have you attempted Safe Mode?
bengz6westmd
7 years ago
After rebooting W10, I had a "black" screen. Oh boy. Thought it might be installing updates (W7 showed the installations on the screen) so did something else, came back & everything was OK. Don't think it sounds like your issue, tho.

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