Hard to turn Computer off & on ....

sharon_2010

7 years ago

My computer freezes.... I have to unplug & plug back in sometimes afew times to get connected to the internet. It doesn't always shut down & have to unplug it . Mostly works fast once I get it online. I used to have restore, but it doesn't work anymore. I did have AVG , but not even sure if I have that now. Have Windows 7 . Is there something I can do or do I have to call a tech? This is a used computer that I've only had for a few months. I don't know much about computers & they seem to know that. Thank you for any help you can give me. Can't keep spending more & more on it & then it not lasting too long.
Sharon.

Featured Answer

azinoh

7 years ago

First, you should know that to unplug the machine to turn it off is only making things worse. If you continue, eventually it may not start at all. Second, your lack of knowledge and lack of available help severely limits your options. Therefore whether you like it or not, correcting this situation will involve spending some money. As I see it, here are your choices (assuming, of course that the machine has no hardware problems):

OPTION #1: Pay someone to completely reinstall Windows 7 on this computer. This will wipe out everything that is currently on the machine and return it to the way it was when it was brand new. This would also involve doing multiple Windows Updates and when finished you would have a good-running machine with an operating system that is already outdated and soon to be unsupported (no more security updates). If you're lucky and the machine has a RECOVERY PARTITION, you wouldn't have to buy a new copy of Win 7. This is probably the cheapest way to fix Windows 7.

OPTION #2: Pay someone to install Windows 10 on this machine....if it can be done. It would look different than what you're used to and would probably seem to run slower, but it would be much better than the way things are now. This might cost more than fixing Win 7 but hopefully not too much.

OPTION #3: Buy a new computer with Windows 10. What you have posted so far leads me to think your only use of a computer is to access the Internet. You'd be much better off if you would use your efforts to become familiar with the current version of Windows. If you shop carefully, you could find a good basic desktop for under $500...maybe less. Keep in mind that if you run into any problems fixing the old machine, repairing it could easily exceed the cost of a new one. A local store would be your best bet, especially if they also provide service and maybe an extra warranty.

One thing I WOULD NOT DO is use your Win 7 computer to buy something over the Internet because I'll bet it is already severely infected.

Sort by:Oldest

Comments (9)

aputernut
7 years ago
last modified: 7 years ago
I assume you are talking about a laptop here? and on W7 or any PC for that matter you should always do a "proper shut down" at Start button then shut down. As for "freezing" is this happening when using your browser = IE? at any rate are you getting the important windows updates? and you for sure need a good AV=anti virus, make sure you do have AVG as you suppose and update it. I wish I could do a remote on your Pc, I know it really needs help and I work for Free and have for so many folks mostly seniors, but since I can not, don't you have someone who can check it out for you a friend or relative perhaps? there are important scans that need to be run for sure. I will see if I can send you a private message with my e-mail addy, feel free to contact me, I will help you if I can. That would be a no private message on this forum, sorry.
User
7 years ago
aputernut,

You must not have your setting set to except Private Messages.

Go To:
1. Your Houzz (upper Right Corner)
2. Click Edit Profile towards upper right
3. Left Column under Account, Click on Advanced Settings
4. You should find the PM Settings towards the bottom of the Advanced Settings page. Under Who Can Message Me, select Allow Anyone to Message Me from the Drop Down Menu.
5. Go back to the top of the page where you Click on Edit Profile and you'll see Done Editing, click on it.
You should then be all set to receive and Send PM's.
Related Discussions
Trying to Turn Computer Off, but it Reboots
Q
Comments (7)
Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. More or less anything compromising the operating system during the shutdown process could force this reboot. Disabling the "restart on system failure" feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under "Startup & Recovery," click Settings. Under "System Failure," uncheck the box in front of "Automatically restart."
...See More
Need to turn off computer for updates to be installed?
Q
Comments (2)
Ginny, If the Windows Updates are set on automatic, the updates required will be downloaded around 3 am, and the computer will automatically reboot to finish installing the updates. HTH. Terry
...See More
Computer won't turn on half of the time
Q
Comments (19)
I just turned my computer on for the first time today, Tuesday. The first time the hard drive light stayed on for a second and turned off. The second time the hard drive light flickered 3 times and then went off. The third time the hard drive light came on solid and then flickered 3 times and then the black screen came up saying "We apologize for the inconvenience but Windows did not start successfully....." But then Windows proceeded to load and my computer is now working. I do not hear any beeping sounds. I'd appreciate any more ideas you have with this information. I am taking a video of the lights blinking with my iPhone which makes it easy to remember what happened. Thanks, Ginny
...See More
Deere LA-115 hard to start, engine hard to turn by hand
Q
Comments (14)
OK. I opened it up and had a look. The exhaust valve rocker arm stud was backing out, and the rocker arm was consequently very loose. I think that all I need to do is to clean up the threads and hole, apply locking goop, and re-insert. The one thing that's puzzling me is that there doesn't seem to be a cap on the exhaust valve, and I don't see one flopping around anywhere. I was very careful when I took the valve cover off, and am sure that it didn't fall out then. And when I re-tightened the rocker arm stud, there didn't appear to be enough slop to accommodate the cap. Should the exhaust valve have one?
...See More
sharon_2010
Original Author
7 years ago
Ty...am using Chrome. There are just things I can't do anymore on it. Still have to unplug & plug it in at times. I did have AVG on it, but not sure if I do anymore. Don't have anyone that knows enough to help me & the Techs seem to take advantage of me not knowing too much about computers. I'm at a loss, not knowing even how to explain what's really happening with this. Ty for your patience anyway.
mtvhike
7 years ago
My computer(s) sometimes have a similar problem: try to properly shut down; sometimes it works fine but it's very slow. On my home computer, I get the message "Windows is shutting down", and the screen goes black. But the fans, HD, etc., continue running. The next morning, sometimes they have stopped, and sometimes not. If not, I push the rest button and it restarts and everything seems OK. This computer is now running Windows 6 (Vista), and it had the same problem when it was running Windows 5 (XP), so it must be a hardware problem. I will probably simply buy a new computer, but some of the applications won't run on a 64 bit OS, and that appears the only version of Windows 10 now available.
aputernut
7 years ago
last modified: 7 years ago
My next question was going to be has W10 arrived on your PC? if the download is there then you should absolutely install it. It may appear on the taskbar bottom right or if you go to windows updates. If you have it, then install is easy, just do as asked, your PC will do the rest, it will take some time so sit back and relax, the pc may restart during the process, so I hope it works out?
aputernut
7 years ago
last modified: 7 years ago
I'm not the one with the private message problem, mine is set to receive, but I wanted to send my e-mail addy to Sharon and could not. I do not see on hers to send her a PM. As for some previous advice. You can try to restore W7 back to factory settings, but if the problem is in your power, it will make no difference.
aputernut
7 years ago
last modified: 7 years ago
You may want to download ASC=advanced system care Free, I use it for years, just make sure it's the FREE version and take any check marks out or decline browsers or addon's except the IOBIT ones, some are very good, and you can uninstall any of them later. Have ASC run a scan on all, especially registry, it will fix the errors. below is link to DL

http://www.iobit.com/en/advancedsystemcarefree.php

P.S. Do you have a modem? have you ever reset it?
Michael
7 years ago
I would recommend a forced shut down using the power button (hold down for 5 seconds) then reboot in safe mode advanced options and choose "last known good configuration".

She can also download a forced shut down command shortcut but I wont' go there yet.

Hard to turn Computer off & on ....

azinoh

Comments (9)

aputernut

User

Related Discussions

sharon_2010
Original Author

mtvhike

aputernut

aputernut

aputernut

Michael

COMPANY

BUSINESS SERVICES

GET HELP

CONNECT WITH US

Hard to turn Computer off & on ....

Comments (9)

Related Discussions

sharon_2010Original Author

COMPANY

BUSINESS SERVICES

GET HELP

CONNECT WITH US

sharon_2010
Original Author