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Display adapter stops and then recovers

8 years ago

I have had this problem for ages now and have download the newest intel driver but it still keeps going black and giving me the same message. This is what I have found out when I check on my computer so maybe it will help someone to tell me what to do to fix it. TY.. I have windows 7 on this also.
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Extra information about the problem
BCCode: 117
BCP1: FFFFFA8004A11290
BCP2: FFFFF88004915570
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0Product: 768_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_igdkmd64.sys
Server information: 654d1b4d-38cc-4612-a684-4ffe1c6eef27
Video hardware error...

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Comments (10)

zep516
8 years ago
What is the make and model of the computer ?

Can you do this,

Download [url=http://www.resplendence.com/downloads] [color=blue]WhoCrashed[/color][/url]
This program checks for any drivers which may have been causing your computer to crash....

[b]Click on the file you just downloaded and run it.[/b]

[list]Put a tick in [b]Accept[/b] then click on [b]Next.[/b]
[*]Put a tick in the [b]Don't create a start menu folder[/b] then click [b]Next.[/b]
[*] Put a tick in [b]Create a Desktop Icon.[/b] [*]then click on [b]Install[/b] and make sure there is a tick in [b]Launch Whocrashed[/b] before clicking [b]Finish.[/b]
[*]Click [b]Analyze[/b]
[*]It will want to download the [b]Debugger[/b] and install it [b]Say Yes[/b][/list]
[b]WhoCrashed[/b] will create report but you have to scroll down to see it.
[b]Copy and paste it into your next reply.[/b]
berk
Original Author
8 years ago
It is an HP Model #p6644y
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berk
Original Author
8 years ago
Well it didn't show any crash dumps, so no help. TY
aputernut
8 years ago
Have you used command prompt and run sfc/scannow ?
berk
Original Author
8 years ago
Yes I did and nothing.
Michael
8 years ago
Open the Control Panel. Choose System & Security. Then System, then Device Manager.

Choose Display Adapter. Right click and choose Uninstall device.

Restart. After restarting, the computer will reload the current driver and ask you to restart. Restart it. That should fix it.
Elmer J Fudd
8 years ago
Won't the screen go blank if the display driver is uninstalled?
Michael
8 years ago
No. It will shrink to half size using the Windows driver. After reboot, it will reset and return to normal.
dee_can1
8 years ago
last modified: 8 years ago
In Device Manager can you choose Display Adapter, the driver that is causing the issue, and then update driver (choosing to search automatically)? I did this, and it seems to have resolved the 'Display adapter driver stopped working and has recovered' issue. I haven't had the error popup since and it's been about a week, fingers crossed.
berk
Original Author
8 years ago
OK, I did uninstall the display driver and restarted it, then ran my driver update and so far my screen hasn't went black, it has been about a week now. My screen does seem to freeze up an awful lot, mainly on facebook, so I am thinking it is a problem on it and maybe not my computer. TY for the help and I sure hope my problem is fixed now.

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