I should have come here yesterday early in the morning. Thank you, thank you. Several times you have helped solve my problems.........I did go to the link again, this time I saw that there was a specific method for Windows 7......I had no idea that installing the disc would have an option for uninstall.......I used the disc..........This old thing prints again Thanks, zep, owbist.and damccoy

Ok I've tried to use revo uninstaller but at the first step it fails because it can't create a system restore point. what a bummer, it does look like an excellent program, I'm still happy to have it anyway! I looked at the integard website but this is not a problem mentioned in the FAQs, they assume that you can always uninstall it when you have te password. And that is the problem; I need to put in the password to uninstall the program, and i know the password, but this is when the message comes up to say there has been possible file corruption. SO therefore it doesn't accept the password and I can't uninstall it. I went into msconfig and I did untick the box so it doesn't start up anymore, also checked the control-alt-delete option and stopped it running. Still nothing has changed. I will try to ring the Free Toll Nr on Monday, but if anybody can come up with something else? Thank you so much for your help!! Oh and this is probably really bad but I don't know what a firewall is, or where to find it on our pc??

fwiw... I don't know or have not used perfect uninstaller. I do know and use revo uninstaller and it has been a very good program. While it never has for me, it could maybe use poor judgement as most any aggressive uninstaller could and all will have the potential to cause a problem. Look at trendmicro site for an uninstaller !! Many anti-virus have a cleanup or unistall tool. Make a restore point !!! First. After you uninstall your Trend Micro - Might consider windows secutity essentials anti-virus program. Light load on resources and it works for most people & is so simple. free !! Install and forget almost - untill you see a webpage turn red with a virus detected warning. Here is a link that might be useful: www.microsoft.com/securityessentials

Try installing LibreOffice instead. It's similar to MS Office 2003 with drop-down menus and toolbars you can customize. Seems that the developers of OpenOffice moved over to Libre as OpenOffice was no longer updating their software. I and many others like the fact we can open MS documents, work on them and save them in MS format. Also a cinch to save in PDF format. Try it. Think you'll like it and it's free.