Houzz Logo Print
hdw804

Problem booting up Windows 10

10 years ago

The following is from an e-mail I received from my brother. The Ellie he refers to is his wife.


Ellie loaded Windows 10 on her laptop. It worked ok for a few days, now it won't boot up. It has an error 0xc0000098 message. Says necessary files aren't found. I've worked with it and changed the setting in BIOS to boot from a CD. I found a download to burn to CD with my laptop but it is really suspect. Her laptop still has Windows 8 on it I think also. I'm thinking if I can get something to make it boot up that I can uninstall 10 and start over. Would you ask your forum?


We would appreciate any help.


Dee

Comments (2)

Sponsored
Kuhns Contracting, Inc.
Average rating: 5 out of 5 stars26 Reviews
Central Ohio's Trusted Home Remodeler Specializing in Kitchens & Baths