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rlbjr4

Help with water softener salt.

8 years ago

I just bought a house about 2 months ago and it has a whole house water softener(11 yrs old). I have done some research but have some questions. I had the company that installed it come out to check it. It is a Fleck 5600 Econominder(mechanical) with a 33,000 grain unit. It is set to regenerate every 900 gallons(tank max is 1,100 gal). Just last week it stopped softening water. It must have been a salt bridge because it started working again after I used a pole to break the salt up.

The tech said to only use Solar salt crystals not pellets. He said that the solar salt crystal will completely dissolve and cause less bridging whereas the pellets will not completely dissolve. This contradicts what I have read that Solar salt crystals have more insoluble matter than pellets and cause more bridging. So which is correct? Which is better to use? Thanks.

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