Do you have Microsoft Word? the .docx extension is used by Word 2007. I don't remember if it's used by Word 2010 as well.

You need a newer version of Word, I think from 2007 onward.

Not that I know of. I have Microsoft Works and that's what I use to open .doc documents.

If you can as an alternative, ask you correspondent to send you a back exported copy in *.doc form. The only difference between these two is that new version files (*.docx) may make use of new formatting features not present in the *.doc version. If the new file did not use any extended features, then there will be no loss of formatting.

Jemdandy...I don't have a clue what a back exported copy is...and I know she wouldn't. She'd pretty new to computers.lol

What she's trying to send me is an order sheet she made. Her husband is making/selling homemade (from scratch) cakes and pies for the holidays. She says it's a list of the kinds he's making and she "decorated" it with holly leaves or something.

That is what I have been going through for the last 2 hours. I bought a new PC and there was no word processor on it and none of the free software would open my documents. I had to buy MS Office Home and Student because MS Works has been phased out. I put a shortcut to MS Word on my desktop, then right clicked on the file I wanted to open and chose "open with" and followed the path to the short cut. It warned me that the layout may change, but I can edit it easier than retyping the documents. That worked on all of the documents except the ones I had set up in data base in works. I am going to have to list all of my movies and books again, but this time I will do it in word, not data form.

I too often have problems opening 'stuff' folks send me. I often waste a lot of time chasing things before maybe, or maybe not getting it opened.

Check out the link below. It looks like #3 might help you.

Sue

Here is a link that might be useful: 5 Ways to Open docx Word Document Files

Is this a friend or yours? Do you know the person.

Yep..she's a friend that I've known about 20yrs.

This happened to me a while back. I think I down loaded something to open it. I think it was #1 on chemocurl's list.

You may ask the sender to resave it as a "SAVE AS 97-2003" file and resend to you.

I think if she saves her document in Rich Text format, you'll be able to open it in Works. Maybe that's covered in Chemocurl's link. If not, it's easy enough to try.

Thanks everyone! I'm going to have to work on this tomorrow...my bed and my doggies are calling me! lol

Country, Here's the steps for what your friend should do:

1. Open the original document (not the copy that she attached in her email to you).
2. Do a File, Save As
3. When the new window opens, change the Format (3rd box down) to Word 97-2004 Document(.doc)
4. Click Save button.
5. Create a new email to you and attach the version that has the .doc extension.

Voila! You'll have a form that you can open.

Morning! Thanks for that info Patser! I'm going to email those instructions to her!

I did go tot to the link Chemocurl posted and using #3 submitted it to both docx converter and Zamzar. Had emails from both, with the file converted,when I got up this morning. Zamzar wanted $$ to download the file (nope..not THAT important to ME..lol) I was able to open the one from docx converter...but I'm not sure I'm see it the way she created it. Something is wrong with her printer, so she's wanting me to ptint it for her...but I've got to make sure it looks like she's expecting it to look!

Thanks again everyone!!

very easy to handle use zamzar online converter it will convert that docx to what ever format you want that you can utilize.
Zamzar.com - Free online file conversion

If you can open regular .doc files then I would select that option from the list to convert it to.

Do what raven said. Zamzar.com has saved my butt a lot the past couple of years. It converts the file to whatever format you tell it to and emails it to you in that format.

I went clicked the link that Zamzar emailed me, but got some kind of popup saying my conputer was at risk...and then it started that fake scan!

Since I had a headache from messing with it...and she had a headache from messing with it...we gave up! I just re-did the flyer for her..on MY computer!! lol

I have used this program before.
It works great. And it's free.

Pooh Bear

Here is a link that might be useful: Docx Viewer