Good luck on any chances of winning that law suit. What is/was the warranty? Is the installation correct? Why is the frame rotting is it sitting directly on a deck or porch, this will cause water to wick at the ends causing rot while the paint looks perfect. Is this a single or double door? Is there a storm/screen door? If "the hinges were misaligned and the threshold" and it caused the installers issues; a) why did the installer install it, was HD or Feather River notified at the time, where they given an opportunity to fix the issues? Were the installers qualified to do this install or were they a bunch of hacks who took a poorly built door unit and made the issues worse? Now I am not sticking up for Feather River nor HD as Feather River is complete crap as far as I am concerned and I would NEVER purchase any type of door or window product from HD as 95% of the people they hire for that department have no business selling that type of product.

We bought our FR entrance door "off the rack" at HD and it's great - certainly better than the original metal door we had. We also bought a couple of special order doors from FR for our new workshop recently and are pretty impressed with the quality, particularly the quality of the one with a window. I've read here that their customer service is lacking but we (luckily) haven't had occasion to need it. For a special order door, I'd wait for HD's 20% off sale.

Home Depot has them, but they're special order as well. They carry the Feather River Door (see link below). It took 3 or 4 weeks to arrive. We have the Prime Advantage, paint-ready finish. It has been installed, but not yet painted (and no handle hardware). (Sorry, there's a lot of reflection on the glass door, so it's difficult to see the word "Pantry") Here is a link that might be useful: Feather River Door Company ~ Interior Collections

I have one in my kitchen. Mine is from San Soucie http://www.sanssoucie.com I ordered it from there because I was able to completely customize it (lettering, picture, border design, etc.) It is a really beautiful door and I am not tired of it (3 years in). Here's a close up: It is cutting off the top of this picture, for some reason, but you can see it here at my blog: http://stonepondhouse.blogspot.com/2011/09/kitchen.html And from a distance: They can also be purchased from Home Depot for a small fraction of what we paid for ours, but no customization. We were in a model home that had one of the Home Depot doors and they looked nice. Link: http://www.homedepot.com/p/Feather-River-Doors-Pantry-Smooth-1-Lite-Primed-MDF-Interior-Door-Slab-PN15012068E630/203191181