While wandering through the scratch and dent outlet of a large Canadian dept store, I came across about a dozen smaller F-P casualties with the ez curved door, a medium size GE masquerading as an F-P (only obvious difference was the name stamped on the door, maybe someone with a sense of humor had parked it with its "real" GE family), and finally a large white F-P with a flat door and a made in Cleveland, Australia data plate. Sort of sad.

We have had an absolute NIGHTMARE experience with a F&P flat front, counter depth, stainless fridge. If it wasn’t so infuriating, it would be funny, especially if it wasn’t happening to you. it started making very strange noises a week before the 2 year warrantee expired. Sounded just like a car revving it’s engine. This was over 2 years ago now and it still isn’t fixed. This company does not stand behind their product, period. Their technician has made us feel like we were insane for thinking this wasn’t a normal sound. Lying to our faces about the most basic of issues and previous visits. Cancelled appointments, lost paperwork, wrong parts ordered, etc etc etc. it was been a complete farce of after sale customer service and support. We have every e-mail and paper document, countless video and audio files of this fridge making these crazy sounds and yet...... here we are.....just today..... the 3rd cancelled appointment this month alone by the local F&P service rep...... yep, you guessed it...... after waiting at home since 7am this morning for the scheduled service. Do NOT buy this brand. It’s simply not worth the incredible hassel you will face if anything breaks.... with, or without a warrantee.

Now this is a subject I know something about. I had the F&P CD FD refrigerator for over a year and a half. Though the unit itself was attractive, I had a couple of issues with the sharp edges of the squared off handles (scratches if it rubs up against you as it closes). The exterior wipes clean quite nicely. The interior was nice, but the shelves were flimsy. I was always afraid to put more than a couple of gallons of anything on one of the shelves because it would visibly bow in the middle. The big problem, for me, was the constant drip of the water in the door. After getting a glass of water, the unit would drip for about 4-6 hours. Not a constant stream but enough that if I left the house and came back it had run down the front of the refrigerator, pooled on the freezer door, or dribbled down on the floor (hardwood!). I could count up how many service calls we endured but I don't have my records in front of me. After what felt like sixty of them (gross exaggeration but I was TICKED), and the water still dripped, they replaced the unit with the newer model. The regional service man told me the newer models did not have measured fill and if the unit delivered did have measured fill then it wasn't the new model. The one delivered had measured fill. *sigh* So they took that one back and replaced it with the real new model. I was really hoping for the best. Really. Especially because the one wall of cabinets was built around this specific unit and its dimensions. But it leaked too. I had two or three service calls (again, I'd have to look at my notes to be sure) on that unit, but to no avail. Suffice it to say I do NOT recommend F&P refrigerators. To their credit they are refunding my money and paying for the damage to the wood floor made by their regional serviceman when he pulled the refrigerator out without putting something under it first (made indentations in the floor), but I still feel like I should have been paid for all the pain and aggravation and frustration. Dreaming, I know, but it was not a fun ride. So, a year and a half later, I'm replacing the F&P with a Samsung FD CD that should arrive today and hopefully be more reliable.

Erica - hey there! We decided not to get one in the end; too much money for what it would do for us. I would totally consider installing a whole bank of them under the countertops if I was loaded, though, as the concept is excellent. I just wish there was some more competition from affordable domestic brands to keep the pricing more reasonable. I went back through the other replies and only one person responded who installed one - all the others were speculative, not real life experiences (typical Houzz). You could try tagging cheztaki who was the only respondent who actually has one, maybe? I'd say if it looks like a great option for you, get it, but make sure it's not dead stock with an old warranty or anything, just in case. And if you do get it, let us know how it works out, and in the meantime I'll keep buying lottery tickets :)