I wish I would have found this site earlier. The Wayside Gardens web site is awsome and they have some plants that I can't find at my local nursery or big box stores, however they are a bit pricey. I placed an order (April 2006), received it timely, excellent packaging, There after is where the problem starts! Two of the three plants arrived with the bottom half (and I do mean the whole bottom half) of the plants were covered with some type of leaf blight. The leaves were totally covered in brown spots with dark circles. The tops of the plants were a washed out green covered in some kind of brown fuzz. I called them immediately, and was told it was just some type of fungus plants get due to stress when they are shipped. That all I would have to do is buy some fungicide spray and they will be okay after a week or two. I disagreed with them as the damage was so extensive. They said they try to run very tight quality control, these must have slipped by and they would ship out replacements immediately. In the meantime I ordered some additional bulbs and a couple of more plants using a 15% off coupon they sent. The website said they gave free upgrade shipping, however when I entered the code for the 15% off coupon, the site then added back the additional charge for upgrading the shipping which just happened to cancel out the 15% off. The site would not let me delete or cancel the upgrade . I called again and was promised by the customer rep that he would remove the additional charge and submit the order for processing. The next day I received the replacement plants for the first order. Guess what...... They were in the exact same condition as the plants they were sent to replace. I called again. A different customer gave me the explanation I got the first time and said they could give me an in store credit. I responded that that wouldn't work, but I had another order they could credit. She pulled the order up to apply the credit and surprise, surprise...the first rep did NOT credit the account for the extra shipping charges. I was upset about it all evening and called the next day to cancel the order and get my money back. The third rep once again explained that the horticulturist (???) said the problem was due to wet conditions in the warehouse and shouldn't affect the plants other than they didn't look pretty, I should just spray them. I insisted on cancelling the order, he then said he would try but since it was already into processing he couldn't guarantee the cancellation!! Save your money...... buy somewhere that doesn't play games with their customers.

I have purchased faucets, a Kohler toilet, and a washbasin with legs from Signature. All were very good quality, their customer service was superb, and 7 years later, everything works quite well and still looks very good. I bought one bathroom of polished chrome, one of polished nickel and one of polished brass (footed tub fixtures).

Fake seeds can also be seeds that are labeled as real plants, but don't fit what they are labeled as or they can be implied to be for plants that don't exist in reality. So I have seen comments from folks who ordered varied colored flowers such as lupines and got only the most common blue, or even folks who got a completely different species than what was ordered. I can find lupines in mixed color packets here, and I am in a quite rural area, so you may find them in your area. I typically won't buy from a supplier that has less than about 90% (or usually better) positive reviews. Prior to having access to online reviews (I've been gardening since before the internet) I was burned a few times ordering from garden suppliers who didn't supply what was ordered. I found it quite frustrating since my growing season is short, so I usually couldn't reorder and have time to replant. I guess the questions to ask yourself are, Will you be distressed if you get nothing you want for what you spend? and Will you be unhappy if you have to wait until next year to get the plants you want? If the answer is yes, based on the poor reviews, I would use another supplier.

I bought a Japanese maple from them last fall, planted it within 24 hours. It was dormant, but seemed to be OK. This spring, there were buds. The leaves were slow to emerge from the buds, though (other Japanese maples in the neighborhood were in full leaf before the buds started opening). And then about six weeks ago, everything went dead. The buds/leaves seemed dead, but the trunk was still green, so I did not (yet) despair. I made sure it was watered once a week. At first, it looked like there might be new buds, but those have not materialized, and the trunk is now black. In short, the tree never leafed out. I contacted them, and they said their policy is to not provide refunds after 48 hours of receipt of the tree. I have bought plants regularly from a handful of places, and this is the first time I have had anyone refuse to either replace or refund. More than $200 down the drain. No leaves ever. I will not be buying from Plant Lust again.